Credit and Collections Supervisor/Manager Job at Robert Half (Brooklyn Heights)

Credit and Collections Supervisor/Manager

This long-term contract position offers an exciting opportunity to oversee credi...

Location

United States , Brooklyn Heights, Ohio

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in credit and collections management
Strong skills in credit analysis, including the ability to assess banking references and financial histories
Proven ability to approve credit limits and manage aging reports effectively
Expertise in consumer collections and negotiating payment agreements
Familiarity with relevant software systems, such as Infor Syteline or similar platforms
Excellent communication and collaboration skills to work with internal teams and external partners
Ability to meet or exceed performance metrics related to credit and collections
Highly organized with attention to detail and a commitment to safeguarding customer account information

Job Responsibility

Lead and manage the collection of overdue invoices and credits, adhering to company policies to maximize profitability
Conduct thorough credit evaluations for new customers, including gathering credit histories, banking references, and engaging with credit references
Collaborate with the Credit & Collections Manager to analyze customer credit data and recommend appropriate credit limits
Establish and maintain customer accounts in the company system, ensuring accuracy and completeness of information
Communicate credit approvals or denials to the Sales Team with clear justifications
Process lien waivers by verifying outstanding balances and ensuring compliance
Execute collection strategies for assigned regions, negotiating payment agreements, resolving disputes, and coordinating with collection agencies as needed
Monitor overdue accounts, negotiate payment terms, and establish guidelines for final payment demands
Ensure compliance with credit issuance processes and obtain required approvals
Provide accurate information to third-party collections and lien filing partners, recommending legal actions when necessary

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Accounts Receivable Supervisor/Manager

We are looking for an experienced Accounts Receivable Supervisor/Manager to supp...

Location

United States , Chagrin Falls

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in accounts receivable, billing, collections, or a closely related accounting function
Demonstrated ability to manage commercial collections, cash applications, reconciliations, and aging analysis with minimal supervision
Strong Microsoft Excel skills, including confidence working with formulas for tracking and analysis
Excellent verbal and written communication skills with a strong and detail-oriented client-facing presence
Proven ability to work effectively with high-touch customers while maintaining accuracy, discretion, and responsiveness
Solid understanding of credits, invoicing, and end-to-end receivables workflow
Additional accounting knowledge beyond core AR responsibilities is preferred

Job Responsibility

Oversee a diverse accounts receivable portfolio of roughly 100 customer accounts, ensuring timely follow-up and accurate account maintenance
Drive the end-to-end receivables process, including billing, cash application, account review, and resolution of outstanding balances
Perform detailed account reconciliations and investigate discrepancies related to invoices, credits, and customer payments
Prepare and review aging reports to monitor collection trends, identify risks, and prioritize collection efforts
Communicate directly with customers and internal stakeholders in a detail-oriented manner to resolve payment issues and maintain strong relationships
Support credit and collections activities for commercial accounts while balancing service expectations and business objectives
Use Excel formulas and related spreadsheet functions to analyze receivables data, track activity, and support reporting needs
Contribute broader accounting insight where needed to help connect receivables activity with related financial processes

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan
Free online training
Access to top jobs and competitive compensation

Fulltime

Credit/Collections Supervisor/Manager

Robert Half is the world’s first and largest specialized talent solutions firm t...

Location

United States , New Brighton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Finance Accounting, Business Administration, or related field
5+ years of credit management experience, preferably in a distribution or retail environment
Strong knowledge of credit policies, lending procedures and financial regulations
Proficiency in financial analysis, risk assessment, and credit evaluation
Excellent communication, negotiation, and problem-solving skills
Ability to work in a fast paced environment, with occasional travel to customer

Job Responsibility

Credit Assessment & Approval: Evaluate and approve/reject credit applications for customers, including commercial and residential clients, based on credit history, financial statements, and risk analysis
Credit Policy Management: Develop, implement, and monitor company credit policies, including credit limits, payment terms, and collection procedures
Accounts Receivable Oversight: Monitor open accounts, track payments, and initiate collection actions for overdue balances
Risk Management: Assess financial risk using credit scoring models, debt-to-income ratios, and other metrics
recommend policy changes to reduce bad debt exposure
Compliance: Ensure adherence to credit regulations such as the Fair Credit Reporting Act (FCRA) and other applicable laws
Collaboration: Work with sales, accounting, and collections teams to resolve disputes, set credit terms, and improve credit risk management strategies
Reporting: Prepare and present reports on credit activity, collections, and financial performance to management
Customer Relations: Maintain positive relationships with major customers, including on-site visits when necessary
Training & Support: Provide guidance to credit control staff and ensure consistent application of credit policies

What we offer

medical
dental
401K match
PTO

Credit/Collections Supervisor/Manager

We are looking for an experienced Credit/Collections Supervisor/Manager to lead ...

Location

United States , Grand Blanc

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree required
At least 7 years of experience in collections, including work with consumer, residential mortgage, or commercial portfolios in banking and/or credit union environment
Minimum 5 years of leadership experience supervising and developing staff
Strong knowledge of bankruptcy law, foreclosure law, contract law, and collections-related legal requirements
Demonstrated ability to manage complex delinquency, recovery, and asset disposition activities
Experience reviewing or approving credit-related decisions within a lending or collections environment
Working knowledge of loan servicing, restructures, and portfolio performance management
Strong analytical, communication, and team leadership skills

Job Responsibility

Direct daily collections and member solutions activities, ensuring effective oversight of delinquency management and overall portfolio results across multiple loan types
Guide and develop department staff through coaching, training, and cross-functional instruction to build capability in servicing, restructuring, underwriting support, and recovery processes
Manage complex casework involving bankruptcy matters, foreclosure actions, repossessions, and related recovery efforts in accordance with applicable regulations and internal standards
Oversee reserve analysis, credit bureau dispute handling, force-placed insurance activities, and other risk-control functions tied to the loan portfolio
Supervise the administration, marketing, and disposition of recovered assets, including both vehicle-related collateral and real property
Review collection strategies and operational performance metrics to identify trends, improve effectiveness, and support stronger financial outcomes
Collaborate with lending leadership on strategic planning initiatives, department priorities, and process enhancements that support organizational goals
Ensure compliant execution of collection and recovery activities across consumer, residential mortgage, and commercial accounts
Support decision-making related to credit and repayment solutions by balancing risk mitigation with member service considerations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Credit/Collections Supervisor/Manager

Location

United States , St. Paul

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience leading commercial credit and collections functions, preferably in a supervisory or management capacity.
Strong ability to interpret financial statements, credit reports, and payment trends to make sound risk-based decisions.
Working knowledge of accounts receivable, collections strategy, and customer account management.
Experience reviewing contracts and identifying terms that may create financial or operational exposure.
Familiarity with credit-related regulatory requirements and standard compliance practices.
Background supporting broader accounting operations such as accounts payable, payroll, or monthly close activities.
Effective communication and negotiation skills for working with customers, internal departments, and external partners.
High level of accuracy, discretion, and organizational ability when handling sensitive financial information.

Job Responsibility

Evaluate customer financial data, credit history, and payment behavior to determine appropriate levels of credit risk for new and existing accounts.
Create, maintain, and enforce credit guidelines, including customer limits, payment terms, and other conditions that support profitable business decisions.
Direct accounts receivable and collection activities by following up on delinquent balances, negotiating workable payment arrangements, and escalating accounts when necessary.
Review and authorize higher-value credit requests and contract terms by weighing financial exposure against business opportunity.
Examine commercial and residential agreements to identify potential financial or contractual risk and support stronger decision-making before approval.
Monitor compliance with applicable credit and lending regulations and help ensure company practices align with required legal standards.
Prepare leadership reports that track receivables performance, credit exposure, aging trends, and key cash flow indicators such as days sales outstanding.
Oversee accounts payable processes, including verifying approvals, matching documentation to purchase orders, and coordinating timely vendor payments.
Administer payroll with accuracy and confidentiality, including wage calculations, deductions, commissions, and bonus payments.
Partner with the Controller on month-end activities, budgeting, forecasting, and the improvement of internal financial controls.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Accounts Receivable Supervisor/Manager

We are looking for an experienced Accounts Receivable Supervisor/Manager to lead...

Location

United States , Livermore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline
At least 5 years of progressive experience in accounts receivable or accounting roles
Prior experience leading or supervising AR professionals in a business environment
Strong working knowledge of invoicing, collections, cash application, credit memos, reconciliations, and receivables controls
Background in a manufacturing setting is strongly preferred
Experience using Oracle NetSuite or similar enterprise accounting systems is highly preferred
Advanced Microsoft Excel skills and the ability to analyze data and prepare meaningful reports
Solid communication, problem-solving, and cross-functional collaboration skills in a fast-paced environment

Job Responsibility

Lead and coach accounts receivable staff across onsite and offshore teams, setting clear expectations and supporting ongoing development
Direct daily receivables operations, including customer invoicing, cash posting, collection follow-up, credit adjustments, and account maintenance
Oversee the full order-to-cash workflow to promote timely billing, accurate application of payments, and effective issue resolution
Work with accounting, operations, and service teams to investigate discrepancies, respond to customer concerns, and clear outstanding items
Review aging trends, unapplied payments, and collection results to improve working capital performance and limit exposure to credit risk
Support monthly, quarterly, and annual close activities by reviewing accruals, reconciling balances, and ensuring accurate financial data
Maintain sound internal controls and documentation practices to meet audit expectations and organizational compliance standards
Prepare recurring and ad hoc reports for leadership that highlight receivables performance, risk areas, and opportunities for improvement
Identify and implement process enhancements, automation opportunities, and scalable practices that increase efficiency across the AR function

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Credit/Collections Supervisor/Manager

We are looking for an experienced Credit/Collections Supervisor/Manager to lead ...

Location

United States , Grand Blanc

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or a related field is required
At least 7 years of relevant experience in credit, collections, loan servicing, or portfolio management is required
Minimum of 3 years of leadership experience with responsibility for team oversight, coaching, and performance management
Prior experience within a banking or credit union environment is required
Demonstrated knowledge of commercial and consumer collections, residential mortgage servicing, and loan resolution strategies
Hands-on experience with bankruptcy, foreclosure, repossession, and asset recovery processes is required
Strong understanding of regulatory compliance expectations and the ability to work within established investor or institutional guidelines
Proven ability to assess risk, make sound credit-related decisions, and manage complex borrower situations with professionalism and accuracy

Job Responsibility

Develop and negotiate repayment solutions that reflect organizational goals while assessing borrower capacity, collateral position, overall exposure, and account complexity
Review and authorize loan workout arrangements, modified terms, and restructuring options across commercial, consumer, residential mortgage, and student lending portfolios
Direct day-to-day collection operations, including bankruptcy matters, foreclosure activity, repossessions, insurance-related claims, and recovery of charged-off assets
Collaborate with senior leadership to improve departmental processes, strengthen workflow efficiency, and enhance overall team productivity and service outcomes
Coach, train, and cross-train staff to build a versatile team while encouraging thoughtful promotion of additional financial products and services
Oversee institution-owned real estate and personal property assets by coordinating vendors, arranging upkeep, monitoring valuations, supporting marketing efforts, and leading sale discussions with appropriate signing authority
Establish performance expectations for the department, manage budget planning, and analyze variances to support sound financial and operational decisions
Maintain adherence to regulatory standards and investor requirements while supervising audits, third-party vendor performance, and member complaint resolution
Support commercial portfolio oversight through covenant monitoring, risk rating evaluation, and development of action plans for higher-risk or watch-listed relationships

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Accounts Receivable Supervisor/Manager

We are looking for an experienced Accounts Receivable Supervisor/Manager to lead...

Location

United States , Hopkins

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in accounts receivable or billing, including 2 or more years in a lead or supervisory capacity
Proven success directing accounts receivable operations, including billing, collections, cash application, and account reconciliation
Strong understanding of deduction management, aging analysis, and commercial collections processes
Bachelor’s degree in Accounting is preferred
equivalent practical experience in a related accounting or finance role will also be considered
Advanced computer proficiency, including Microsoft Excel and experience working with accounting platforms and web-based business applications
Familiarity with retailer customer portals and processes related to invoicing, payments, and deduction follow-up
Strong attention to detail, sound organizational skills, and the ability to manage priorities independently while meeting deadlines

Job Responsibility

Oversee daily payment posting activities and reconcile cash receipts to maintain accurate account balances and reporting
Track customer deductions, assign them appropriately, and research discrepancies to determine proper resolution
Challenge unsupported chargebacks or short payments by gathering facts and coordinating dispute efforts with the necessary internal or external parties
Manage recurring invoicing for large retail customers, ensuring billing is timely, complete, and accurate
Prepare credit memos when adjustments are required and confirm all supporting details are properly documented
Generate and share customer account statements while maintaining clear records of outstanding balances and account activity
Review aging reports, follow up on overdue receivables, and escalate payment concerns when needed to support collection efforts
Maintain audit-ready documentation by organizing records and providing financial support materials during review activities
Establish new customer accounts, update account files, and ensure master data remains accurate and complete

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

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Credit and Collections Supervisor/Manager

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Credit and Collections Supervisor/Manager

Credit and Collections Supervisor/Manager

Accounts Receivable Supervisor/Manager

Credit/Collections Supervisor/Manager

Credit/Collections Supervisor/Manager

Credit/Collections Supervisor/Manager

Accounts Receivable Supervisor/Manager

Credit/Collections Supervisor/Manager

Accounts Receivable Supervisor/Manager

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