Credit and Collections Specialist Job at Robert Half

Credit and Collections Specialist

The role involves managing customer credit information, conducting collection pr...

Location

United States , Cranston, RI

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficient in using Customer Relationship Management (CRM) software
Demonstrable experience in managing Accounts Receivable (AR)
Ability to handle and respond to inbound calls effectively
Proven track record in executing billing functions
Knowledge and understanding of collection processes
Experience in performing year-end closings
Strong skills in Credit Risk Management

Job Responsibility

Accurately process customer credit applications and maintain records
Analyze credit limits, past due status, customer trend, and associated risk to approve or deny sales orders
Manage relations with credit reporting agencies and collections agencies
Negotiate and enforce payment plans with customers
Regularly review customer hold list and overdue accounts and contact accounts for payment
Monitor accounts for payment trends and warning signs
Conduct periodic credit reviews on accounts to ensure credit limits, terms, and creditworthiness are accurate
Audit delinquent accounts considered to be uncollectible, ensuring maximum efforts have been taken before filing the account with an outside collections agency
Verify all credits/returns are accurate and finalize
Manage customer credit files and all associated paperwork

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Credit & Collections Specialist with Spanish

Location

Poland , Kraków

Salary:

Not provided

PerkinElmer

Expiration Date

Until further notice

Requirements

Very good level of English and Spanish - at least CEFR B2 level
Open-mined team player with a positive attitude
Willing to work in the afternoon hours (with additional allowance provided)
Preferably 1-2 years of experience in Accounts Receivable / Credit Collections / Customer Service or other finance departments
Working knowledge of SAP experience or other ERP will be an asset
Must be professional and ethical with high integrity
Should have excellent analytical skills
Process-driven and organized, with sufficient flexibility to accommodate ad hoc requests
Supports, leads and contributes to process improvements

Job Responsibility

Collection of receivables for customers located in the America
Regular verification of customers’ balance of accounts
Investigation of reasons for unpaid invoices, sending out of demand letters for payment
Phone and email communication with clients
Collection cycle and reduce Past Due Receivables improvement
Performing credit assessment and setting credit lines per Customer
Support Bad Debt Reserve and Write Off processes
Processing of the clearing of invoices with payments or credit notes using SAP
Liaison with Treasury Department to gather information of remittances with insufficient data
Cooperation with other internal departments of PerkinElmer as: Customer Service, Procurement, General Ledger, Digital Transactions and more

What we offer

Private healthcare including dental care – MEDICOVER
Life and long-term disability insurance
MyBenefit Cafeteria system
Multisport Card
Social Fund Subsidies
Home Office allowance
Tuition reimbursement
Referral awards
Internal career development opportunities in multiple business areas
Day off to celebrate your birthday, and up to 3 additional days of vacation by length of service in the company

Collections Specialist

We are looking for a motivated and detail-oriented Collections Specialist to joi...

Location

United States , White Plains

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in commercial and consumer collections, including B2B environments
Strong understanding of credit approvals, collection processes, and debt settlement
Proficiency in Microsoft Excel and Outlook for tracking and reporting purposes
Ability to interpret and analyze aging reports to prioritize collection efforts
Exceptional customer service skills with a focus on building client relationships
Excellent communication and organizational skills to handle high-volume tasks efficiently
Familiarity with call center operations and handling customer inquiries
Adaptability to manage multiple responsibilities and support departmental needs

Job Responsibility

Review and approve next-day delivery orders by adhering to company policies and assigned credit terms
Conduct high-volume collection calls to secure payments and promptly resolve any client issues
Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork
Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions
Adapt to different roles within the department to provide support and coverage during staff absences
Post daily payments to the Cash Easy System as required
Process daily transactions and assist customers with inquiries and weekly account updates
Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution
Ensure superior customer service by addressing client concerns effectively and professionally
Collaborate with the credit team to approve credit lines and manage balances efficiently

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Credit Specialist

We are looking for a Credit Specialist for a Milwaukee, Wisconsin area organizat...

Location

United States , Milwaukee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Accounts Receivable (AR) is mandatory
Must possess a strong understanding of Collection Processes
Familiarity with Credit Review processes is required
Experience in Cash Applications is essential

Job Responsibility

Accurately processing customer credit applications in a timely manner
Implementing collection processes to ensure smooth workflow
Regularly reviewing customer credit standing and making necessary adjustments
Applying cash transactions to the correct customer accounts
Maintaining up-to-date and accurate records of customer credit information
Resolving customer inquiries related to credit applications and processes
Monitoring customer accounts for any irregularities and taking appropriate action
Utilizing Accounts Receivable (AR) skills to manage and track customer payments
Collaborating with the team to improve credit review and collection processes
Ensuring adherence to all industry regulations and standards in all credit-related operations

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Collections Specialist

Local Credit Union needs temporary assistant to assist with Collection Calls. Mu...

Location

United States , Albuquerque

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in collections, accounts receivable, or a related field
Proficiency in accounting software systems such as Great Plains (GPAC) and IBM AS/400
Experience using Microsoft Excel for tracking and managing financial data
Familiarity with billing functions, collection processes, and credit management
Strong customer service skills with the ability to handle sensitive financial matters
Knowledge of tools like Accurint to support collection efforts
Excellent organizational and communication skills to manage multiple accounts effectively

Job Responsibility

Make collection calls to customers to manage the recovery of outstanding payments
Manage Accounts Receivable to ensure all payments are on schedule
Utilize accounting software systems to track and record payment transactions
Perform customer service duties to resolve customer credit inquiries
Use Microsoft Excel to maintain accurate customer credit records

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

Credit Specialist

Robert Half has partnered with a thriving global company on their search for an ...

Location

United States , Wilmington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelors degree in Accounting/Finance/Business Administration
2+ years AR, Cash Apps & Collections experience
Proficient in Microsoft Office Suite
Strong understanding of billing and collections
Excellent negotiation skills

Job Responsibility

Create and maintain credit history records
Assist with administrative activities
Document daily collection activity
Assist with ACH transactions
Complete collection effort calls
Daily Cash Applications
Access and analyze credit worthiness
Identify delinquent accounts
Perform payment reconciliations
Assist customer service department

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Collections Specialist

This role will involve significant interaction with insurance companies and oper...

Location

United States , Carrollton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in a Collections Specialist role or similar
Proficiency in Accounts Receivable (AR) management
Proven experience in answering inbound calls professionally and efficiently
Thorough understanding and application of collection processes
Demonstrable experience with NetSuite software
Prior experience in commercial collections is highly desirable
Proficient in Microsoft Excel, including the use of formulas and data analysis tools

Job Responsibility

Engage in frequent communication with insurance companies to collect on invoices related to reconstruction work
Manage the process of invoicing periodically throughout the duration of projects
Handle collections of mitigation invoices from the insurance carrier, which may sometimes involve collecting from homeowners or business owners
Ensure accurate and efficient processing of customer credit applications
Maintain precise customer credit records
Monitor customer accounts and take necessary action based on their status
Collect on supplemental invoices, ensuring all payments are made in a timely manner
Respond to and resolve customer inquiries, providing high-quality customer service
Utilize systems such as NetSuite and Microsoft Excel to manage and track collection processes
Work closely with operation teams to understand and streamline collection processes

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Collections Specialist

This role involves business to business collections in an office setting and req...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

minimum of 2 years of relevant experience as a Collections Specialist or in a similar role
Proficiency in Accounts Receivable (AR) is essential
Familiarity with Collection Processes is required
Experience in B2B collections is desirable
Knowledge of Open Invoice is beneficial
Proficiency in Ariba is expected
Experience with MS Dynamics NAV is a plus
Ability to maintain professionalism and confidentiality is crucial
Excellent communication and negotiation skills are required
Strong knowledge of regulations and laws related to debt collection

Job Responsibility

Conduct business to business collections through phone calls and email communications
Utilize software tools such as Open Invoice, Ariba, and Dynamics Navision for collections tasks
Ensure the resolution of customer inquiries in a timely and professional manner
Update and maintain accurate customer credit records to ensure proper documentation
Monitor customer accounts and take appropriate action based on account status
Process customer credit applications with a high level of accuracy and efficiency
Work collaboratively with the team to ensure all collection processes are completed
Use your skills in Accounts Receivable (AR) and Collection Processes to manage tasks effectively
Maintain a high level of attention to detail in all aspects of the role
Uphold the company's standards and policies in all tasks and interactions

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Credit and Collections Specialist

Robert Half

Location:

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2025

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