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Credit and Collections Specialist

United States, Cranston, RI · Job Posted March 25, 2025

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Job Description

The role involves managing customer credit information, conducting collection procedures, and executing general accounting processes.

Job Responsibility

  • Accurately process customer credit applications and maintain records
  • Analyze credit limits, past due status, customer trend, and associated risk to approve or deny sales orders
  • Manage relations with credit reporting agencies and collections agencies
  • Negotiate and enforce payment plans with customers
  • Regularly review customer hold list and overdue accounts and contact accounts for payment
  • Monitor accounts for payment trends and warning signs
  • Conduct periodic credit reviews on accounts to ensure credit limits, terms, and creditworthiness are accurate
  • Audit delinquent accounts considered to be uncollectible, ensuring maximum efforts have been taken before filing the account with an outside collections agency
  • Verify all credits/returns are accurate and finalize
  • Manage customer credit files and all associated paperwork
  • Support month-end journal entries, account reconciliations, aging report processing, adjusting entries, and other general accounting processes

Requirements

  • Proficient in using Customer Relationship Management (CRM) software
  • Demonstrable experience in managing Accounts Receivable (AR)
  • Ability to handle and respond to inbound calls effectively
  • Proven track record in executing billing functions
  • Knowledge and understanding of collection processes
  • Experience in performing year-end closings
  • Strong skills in Credit Risk Management

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan

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