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The Accounts Receivable Credit and Collections Specialist is responsible for processing and posting customer remittances, reviewing receivable balances, and managing collections for overdue accounts. This role also provides administrative support to the Controller, assists with incoming mail, offers backup for accounts payable and invoicing functions, and coordinates with Sales and Customer Service departments.
Job Responsibility:
Maintain organized physical file systems for customer remittance batches, credit applications, credit limit increases, and collections, including annual file rotation
Manage overdue accounts to ensure timely payments and preserve positive customer relationships
Identify payment issues and apply appropriate collection strategies on delinquent accounts
Maintain and update credit terms and key data within the master ERP file
Process and post customer remittances using the bank desktop deposit system and ERP in a timely manner
Analyze credit reports and financial data to assess customer creditworthiness and make recommendations to the CFO
Communicate with insurance companies regarding delinquent accounts, claims, annual sales declarations, customer data, and credit analysis
Prepare documentation for temporary credit limit increases and release sales orders once approved by management
Research and interpret accounting data to answer business and financial questions
Collaborate with Operations to ensure timely processing of communications and data
Review sales orders and maintain credit holds in the ERP as needed
Release accurate sales orders for shipment and process manual credits/invoices as requested
Conduct credit reference checks and obtain credit/DNB history for new and existing customers
Provide backup support for the AR Invoicing Specialist
Assist with manual credits for sales spiff programs
Calculate sales rebates, customer co-ops, early payment discounts, and other sales reserves
Provide backup entry for accounts payable related to inbound and outbound freight invoices
Maintain confidentiality and protect organizational value
Adhere to all applicable ISO standards
Use required Personal Protective Equipment and demonstrate sound firearms safety protocols
Keep workstations and department areas clean
promptly report safety and maintenance issues
Maintain professionalism, communicate effectively, and support a collaborative work environment
Participate in daily 5S workplace organization initiatives
Other duties as assigned
Requirements:
High school diploma required
at least 5 years of experience
Strong understanding of general ledger accounts
Excellent organizational skills and ability to effectively work in a team environment
Proficiency with Microsoft Office Suite
Attention to detail and accuracy
Ability to prioritize tasks and manage several assignments simultaneously
Physical ability to sit frequently, use hands, communicate, reach, stand, walk, stoop, kneel, crouch, or crawl as needed
Must possess close vision ability
What we offer:
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan