Credit and Collections Specialist, Randstad

Randstad

Location:
Canada, Mississauga

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Randstad is searching for a Credit and Collections Specialist for one of our thriving Mississauga clients. The ideal candidate must have experience in collections, negotiating payment plans, resolving issues, performing reconciliations, and maintaining customer databases along with fluency in French and English. This exciting opportunity could start within the week.

Job Responsibility:

Set payment collection goals and targets, and measure achievements
monitor and collect past due by contacting clients via telephone or email
ensure that the correct amounts are collected in a timely manner, resolve account discrepancies to secure client payments
review accounts, client payments, credit history, and develop new or improved repayment terms
ensure payment is applied correctly by performing account/payment reconciliations
maintain and update accurately aging reports to minimize discrepancies, increasing collections and identifying uncollectible amounts
handle internal and external customer inquiries and resolve account disputes or billing discrepancies to facilitate payment in timely manner
maintain and update customer database ensuring accuracy and reliability of automated system for billing and receivable
perform Credit Check for onboarding new clients as per company policy
verify details and perform all due diligence before opening new accounts
identify delinquent accounts requiring external collection efforts
escalate it to address uncollectible issues or financial exposure
provide feedback for process improvement of accounts receivable by identifying key areas of improvement
apply payments in absence of cash application clerk
work closely with third-party collection agencies to recover receivables of identified delinquent customer accounts

Requirements:

3 years’ experience with high volume Collections
experience communicating with clients regarding delinquent accounts
preparing and sending collection e-mails
obtaining information for clients
negotiating payment plans
researching, analyzing and resolving problems
performing account reconciliations
assisting with billing issues
reaching out to clients (call centre environment)
strong understanding of accounting
fluency (written and verbal) in both French and English

Nice to have:

post-secondary education in Accounting, Business or a related field
certification related to credit and collections

What we offer:

Easily accessible by transit
competitive hourly rate
inclusive Team Culture
unlimited free access to Udemy online training

Additional Information:

Job Posted:
May 26, 2025

Expiration:
July 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Credit and Collections Specialist