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Responsible for the organization's credit policy including the assessment of credit applications and outstanding credit. Manages or performs work in some/all of the following areas: • Researching credit history • Applying acceptable credit lines and payment terms to a new customer and/or supplier accounts • Collection and maintenance of customer accounts • Follow-up correspondence, resolution and escalation of overdue accounts
Job Responsibility:
Reviews, analyzes, and approves or denies customer credit applications
Manages credit hold policy, reviewing customer account status, payment, and collections
Provides communications to MAs (marketing associates), on customer accounts
Handles escalated collection accounts
Performs regular review of customer files to manage risk and remain compliant with audit controls
Makes recommendations on bad debt management
Requirements:
2-4 years of college and/or relevant experience
At least one year of credit or collections experience required or equivalent combination of education and experience
Experience processing customer ACH and credit card payments