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Credentialing Coordinator

Octave

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Location:
United States

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Category:
-

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Contract Type:
Not provided

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Salary:

23.51 - 28.75 USD / Hour

Job Description:

As an Octave Credentialing Coordinator, you will play a vital role in ensuring the timely credentialing and renewal of all providers with payors, while effectively meeting the needs of multiple stakeholders including providers, operations, and revenue cycle teams. With a keen attention to detail and a strong desire to establish and maintain efficient systems, you will work towards achieving the company's strategic objectives. Thriving in a fast-paced, high-growth environment, you will embrace the inherent variability and opportunities it offers, demonstrating initiative and problem-solving skills. This position reports to the Credentialing Manager and is fully remote currently.

Job Responsibility:

  • Collaborate with providers to ensure completion of enrollment applications and track the progress across various payor portals
  • Perform primary source verifications during initial and re-credentialing cycles
  • Establish and cultivate relationships with internal and external stakeholder groups
  • Interact with health plans as needed to ensure accurate provider data is present
  • Regularly review and validate provider rosters across various payor partnerships
  • Ensure all internal systems are kept up to date with the most recent provider information
  • Support documentation of processes and procedures
  • Ensures information is complete, accurate, clear, and concise by following process steps outlined in standard operating procedures. Performs follow-up to ensure quality of work and/or actions are completed

Requirements:

  • 1+ year experience in credentialing
  • 3 years of experience in a healthcare setting preferred
  • Experience using various portals and systems, like CAQH, Availity and Salesforce
  • Proficiency in Gsuite, MS office and excel
  • Strong prioritization skills
  • Follows a particular set of instructions given by management or outlined in standard operating procedures
  • Comfortable in an ambiguous, fast paced environment where all processes might not be fully fleshed out
  • Effective and empathetic communicator who knows ones audience and can tailor messaging as needed
  • Calm and clear in conflict resolution with skill in de-escalation when needed
  • Understands the customer and takes a proactive approach to meeting their needs in an effective and timely manner
  • Completes individual objectives that contribute to the department and organizations goals
  • Be a lifelong learner, curious and kind striving towards continuous improvement
  • Available to work 8am to 5pm or 9am to 6pm MST or PST
  • Must be eligible to work in the United States without sponsorship now or in the future
What we offer:
  • company sponsored life insurance, disability and AD&D plans
  • Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options
  • generous Paid Time Off
  • paid parental leave benefits

Additional Information:

Job Posted:
December 10, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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