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The Credentialing Coordinator facilitates the accurate and efficient Credentialing and Recredentialing of Medicaid Business Segment providers in alignment with State, Federal, and NCQA standards.
Job Responsibility:
Ensure timely and accurate processing of credentialing and recredentialing for both individual practitioners and organizations
Coordinate Credentialing Committee meeting, including preparing the agenda and documenting meeting minutes
Identify and communicate agenda items for Credentialing Committee to immediate leader
Facilitate prompt coordination with the Credentialing Verification Organization (CVO) and monitor Work in Progress file
Promptly address incoming files for processing
Review and maintain all applications for accuracy and completeness
Accurately and efficiently data enter primary source verification data into the credentialing database
Input credentialing decisions and dates into the credentialing database
Generate and mail approval letters to participating providers
Identify missing or erroneous information from the provider’s application, and communicate with the provider to obtain
Coordinate with Network Services and/or other internal departments on follow-up items needed to complete the credentialing process
Communicate with Network Services and/or other internal departments regarding status of provider and organizational credentialing
Maintain ongoing participation in cross-training activities
Provide recommendations and feedback regarding process improvements and/or standardization practices
Actively participate in staff meetings, team huddles, and one-on-one meetings
Engage in team building activities
Perform all other duties as assigned
Requirements:
2 years of experience in a healthcare field
2 years of experience in provider credentialing
High-School Diploma or GED in general field of study
Nice to have:
2 years of experience in a healthcare field, preferably within a credentialing/recredentialing environment and knowledge of national accreditation and/or regulatory standards