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Support the allocation of creative briefs across teams, ensuring work is assigned in line with agreed priorities, resource availability, and delivery timelines
Review incoming briefs for completeness, flagging any missing information and ensuring they are routed to the appropriate teams and individuals
Monitor briefs as they move through the creative process, updating schedules and highlighting any risks to timelines or resource capacity
Maintain an up-to-date view of team workloads, identifying potential resource clashes or bottlenecks and escalating concerns to senior team members where appropriate
Assist with reprioritising work based on changing business needs, communicating updates clearly to relevant stakeholders
Support the onboarding and engagement of freelance resource when required, including raising purchase orders and maintaining associated documentation
Build positive working relationships across Creative, Marketing and wider business teams to ensure projects move smoothly through the workflow
Keep teams informed of scheduling updates, deadlines and changes to resource plans, ensuring expectations are managed effectively
Identify and communicate potential scheduling or capacity issues early, escalating risks to the Creative Operations Manager where needed
Provide administrative and coordination support to help maintain an efficient and organised creative workflow
Support the day-to-day up keep of monday.comboards, ensuring project information, statuses and timelines remain accurate and up to date
Help maintain workload views and capacity trackers to provide visibility of team utilisation and availability
Assist with maintaining brief templates, intake forms to ensure consistency across teams
Update dashboards and reports that provide visibility of project status, teamwork loads and delivery timelines for stakeholders and leadership
Ensure project data is maintained consistently to support reliable reporting and resource planning
Requirements
Experience in a traffic coordination, project coordination, creative operations or administrative role within a fast-paced environment
Excellent organisational skills with the ability to manage multiple tasks and competing priorities
Strong attention to detail and a proactive approach to keeping projects and systems up to date
Clear and confident communication skills, with the ability to work effectively across different teams
An understanding of resource planning and the importance of balancing workloads to meet deadlines
Experience using workflow or project management software, with exposure to monday.com desirable
Good working knowledge of Microsoft Office applications
A positive, adaptable and collaborative attitude with a willingness to learn and develop
The ability to remain calm under pressure and escalate issues appropriately when required
An interest in creative, fashion, retail, media or digital industries, with an appreciation of the pace and demands of creative project delivery
Nice to have
exposure to monday.com desirable
An interest in creative, fashion, retail, media or digital industries, with an appreciation of the pace and demands of creative project delivery