Creative Support Specialist Job at Runway

Customer Support Specialist

Customer Support Specialist role at ElevenLabs, a research and product company d...

Location

Salary:

Not provided

ElevenLabs

Expiration Date

Until further notice

Requirements

2-3 years experience in a technical customer support department in SaaS or at a high-growth technology company
Experience working in a start-up with international teams in a remote setting
Experience troubleshooting technical issues related to APIs or browser errors
A detail-oriented mindset with a focus on delivering high-quality work
Autonomous and execution-focused mindset
General interest in AI and technology

Job Responsibility

Rapid Response: Quickly and effectively resolve customer support tickets, ensuring a seamless user experience and customer empathy
Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot issues and provide straightforward, user-friendly solutions
Keeping Things Top-Notch: Stay informed about developments, proactively and reactively contribute to documentation and help center articles to ensure users have the information they need when they need it, and serve as the liaison between customers and the company, giving the users a voice within the company
Building a Safe Space: Take pride in your role as a guardian of our community by actively ensuring that user-generated content complies with our guidelines, maintaining a respectful and secure environment for everyone, while also contributing to the review and moderation of our voice library, upholding high-quality content that meets our platform's standards

What we offer

Innovative culture
Growth paths
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose
Annual company offsite
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend

Fulltime

Specialist support worker

Join our specialist support worker team! We're seeking experienced and passionat...

Location

United Kingdom , Kelso

Salary:

18.00 - 35.00 GBP / Hour

Randstad

Expiration Date

February 23, 2026

Requirements

Experience supporting children and young people in a residential setting
Confidence in de-escalating heightened behaviors and using de-escalation techniques
Experience making decisions in challenging situations
Understanding of detailed and accurate record-keeping and incident reporting
Creativity in engaging and building trust
Sound communication and judgment
Clarity on protecting personal and professional boundaries
Be a consistent part of a team offering dedicated support
Provide and maintain availability for the duration of support
Take time to read relevant reports, referrals, and profiles

Job Responsibility

Dedicate your experience to a child or young person
Provide day-to-day support (activities, appointments, family contact)
Engage and encourage participation in activities and structure
Provide accurate reports for care plans and goals
Play a critical role in safety and wellbeing

What we offer

Elevated pay rate
Consistent and predictable rolling rota
Supportive team and excellent communication from Randstad
Variety of pay options
Opportunity to use and develop specialist skills
Access to professional development training
Excellent opportunities for professional development in children's services across the UK

Sales and Marketing Support Specialist

Sales and Marketing Support Specialist needed for a full-time, hybrid (3/2) posi...

Location

United States , Burlington

Salary:

60000.00 - 75000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years’ experience in sales support or marketing coordination, preferably within home services or consumer spaces
Proven ability to manage multiple priorities and projects effectively
Proficiency in CRM platforms like NetSuite and HubSpot (NetSuite training available)
Strong familiarity with Adobe Creative Cloud tools, including Illustrator and InDesign
Experience with campaign planning, blogging, and brand awareness strategies
Knowledge of Facebook Insights and digital advertising platforms
Excellent communication and presentation skills
Self-motivated and adaptable to fast-paced environments

Job Responsibility

Bridge between sales and marketing – converting leads, onboarding professional accounts, working with team on marketing initiatives and analytics
Working with partners to ensure they have tools, resources, support
Campaign planning, blogging, and brand awareness strategies

What we offer

5% bonus potential
medical insurance
vision insurance
dental insurance
life and disability insurance
401(k) plan

Fulltime

Specialist support worker

Join our specialist support worker team! We're seeking experienced and passionat...

Location

United Kingdom , Hawick

Salary:

18.00 - 25.00 GBP / Hour

Randstad

Expiration Date

February 23, 2026

Requirements

Experience supporting children and young people in a residential setting
Confidence in de-escalating heightened behaviors and using de-escalation techniques
Experience making decisions in challenging situations
Understanding of detailed and accurate record-keeping and incident reporting
Creativity in engaging and building trust
Sound communication and judgment
Clarity on protecting personal and professional boundaries
Be a consistent part of a team offering dedicated support
Provide and maintain availability for the duration of support
Take time to read relevant reports, referrals, and profiles

Job Responsibility

Dedicate your experience to a child or young person
Provide day-to-day support (activities, appointments, family contact)
Engage and encourage participation in activities and structure
Provide accurate reports for care plans and goals
Play a critical role in safety and wellbeing

What we offer

Elevated pay rate
Consistent and predictable rolling rota
Supportive team and excellent communication from Randstad
Variety of pay options
Opportunity to use and develop specialist skills
Access to professional development training

Creative Specialist

Shuttlerock is seeking a Creative Specialist with strong experience in creative ...

Location

Mexico , Mexico City

Salary:

Not provided

Shuttlerock

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills, must be highly proficient in English
3+ years of experience in advertising, digital marketing or creative
Proven ability to manage multiple projects simultaneously in a fast-paced environment
Meticulous attention to detail in delivering on-brand creative and maintaining high standards of client service
Confident in building client relationships and leading calls, meetings, and presentations.
Strong experience in translating client briefs into production-ready creative briefs
Self-starter with a proactive mindset, comfortable working in fast-moving, startup environments

Job Responsibility

Project Management: Lead digital creative projects from concept to delivery, driving quality, clarity, and timelines that meet or exceed expectations.
Champion Creative Excellence: Bridge clients and production teams to deliver best-in-class creative that aligns with brand and campaign objectives.
Client Collaboration: Serve as the main point of contact, translating client needs into actionable briefs and feedback. Build trusted, long-term relationships.
Quality Assurance: Review all creative to ensure it’s on-brief, on-brand, and platform-ready.
Client & Industry Knowledge: Maintain a deep understanding of client brands, goals, and creative needs. Stay current on trends, best practices, and Shuttlerock capabilities, sharing insights to keep work ahead of the curve.
Stakeholder Communication: Foster positive relationships with internal and external stakeholders, manage project meetings, and support QBR prep and participation.
Client Onboarding: Support the Client Success Manager in guiding new clients through ShuttlerockCloud, laying the foundation for long-term satisfaction.

Fulltime

IT Support Specialist

The IT Support Specialist will serve as the main point of contact within the Ser...

Location

Mexico , Guadalajara

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

English Fluency Required (High B2-C1)
4+ years Customer Service experience, inclusive of 2 years min of service desk or related experience
Experience monitoring and maintaining network and security systems or relevant knowledge
Independent self starter with demonstrated ability to take on increasing levels of responsibility
Great communicator with the ability to work alongside a team across multiple locations
Experience with Active Directory, remote desktop tools, and ticketing systems
Experience with Google Workspace Admin, Okta, hard phone/softphone applications, and other various Enterprise applications preferred
Highly self-motivated and directed
Communicate ideas and recommendations to improve technology and work inefficiencies
Detail oriented, with an emphasis on accuracy & follow-up

Job Responsibility

Work within established troubleshooting guides and knowledge base to resolve tickets within time standards and provide resolutions for support tickets
Provide Service Desk support for all Enterprise IT related applications
Investigate root causes of tickets and proactively work to resolve root issues to reduce the issues
Responsible for prioritizing the resolution of tickets in queue and project work as needed, including for other office locations
Set up and maintain the office network, computer setup, distribution and employee onboarding
Provide replacement equipment in accordance with department policy
Track, account for and maintain inventory. Collect and track equipment after terminations or after it is no longer needed by employees. Ensure that equipment inventory is secured at all times. Submit requests for equipment orders. Report any missing or stolen equipment immediately
Handle complex issues and escalations independently, pulling in the other Service Desk teams as needed
Independently (or in collaboration with building staff), support, update, maintain IT conference room spaces and A/V equipment
Attend all meetings unless you receive approval to not attend in advance

What we offer

Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more
Leave the suit and tie at home
our dress code is casual
Enjoy office wide engagement activities, team events, happy hours and more
Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you’ll find cafes and a wide variety of local restaurants
Start your morning with free coffee
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Get paid to work with your friends through our Referral Program

Fulltime

Support Specialist T3

Location

Philippines , Santo Domingo, Nueva Ecija

Salary:

40000.00 - 75000.00 PHP / Month

MotivIT

Expiration Date

Until further notice

Requirements

Bachelor’s degree majoring in IT disciplines (non-degree holders with significant experience will also be considered)
Preferably with 10 or more years of recent computer, server, and network troubleshooting experience
Effective customer service skills, strong oral and written communication in English
Chinese Mandarin & other languages are an added advantage
Must be resourceful and able to take initiative in a dynamic and fast-paced environment, providing 24x7x365 support
Advanced knowledge of current Microsoft desktop and server operating systems
Advanced knowledge of Microsoft SQL, Exchange, SharePoint and other server applications
Physically and mentally fit, amenable to work on a night shift schedule

Job Responsibility

Develop solutions for complex network, desktop, and server problems
Analyze existing systems and make proactive recommendations for improvements
Develop, maintain, and implement all systems, applications, and networking configurations
Strictly adhere to defined processes and standard operating procedures
May require participation in on-call technical support rotation
Troubleshoots network performance
Recommends upgrades, patches, and new applications and equipment
Ability to compose, read, interpret and edit complex documents and correspondence and relate information to stakeholders
Communicate positively, professionally, and effectively to all customers, both verbally and in writing
Accurately proofread numerical and text data

Fulltime

Account Support Specialist

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

China , Beijing

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 4-6 years working experience in related fields desired
Broad knowledge of company products and services offerings
Basic knowledge of corporate organization, job, and policies
Comprehensive business, technical, or functional knowledge
Well versed in core technical competencies (OS, networking, core company applications)
Communicate effectively and tactfully to technical level, first- and middle-level management within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to identify alternative actions, sets appropriate priorities and identifies creative and practical solutions
Technical background or significant technical understanding to communicate with customers and technicians for problem determination and solution implementation

Job Responsibility

Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Resolve most technical incidents independently within your technical area
Work with team members to resolve more complex or cross-technology incidents
Identify potential escalations and alert management proactively
Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility
Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
Balance internal needs with customer needs within defined parameters
May identify additional services that could lead to future service revenue growth
May provide technical consulting during contract renewal discussions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Creative Support Specialist

Runway

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 11, 2025

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