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We’re looking for a Creative Operations Manager to run our creative studio and its projects with efficiency and finesse. This is a pivotal mid-level role that ensures our creative team produces high-quality social ad content on time and on process, while keeping clients happy and well-informed. You will be the bridge between our creative team, paid media team and our clients, streamlining workflows, implementing new operational processes, and making sure everyone follows them.
Job Responsibility:
Support Creative Director
Oversee Creative Workflow
Ownership of Custom Ad Database
Project Management
Budget & Time Tracking
Stakeholder Communication
Process Design & Implementation
Enforce Operational Excellence
Resource & Traffic Management
Client Satisfaction
Continuous Improvement
Requirements:
Minimum 3 years of experience in project management, traffic management, or creative operations, preferably in a creative agency or digital content environment
Proven ability to manage complex projects with many moving parts
Highly organized and detail-oriented
Clear and confident communicator
Experience working directly with clients or account teams
Passionate about process design and enforcement
Effective at leading meetings and rallying teams
Cool-headed and solutions-focused when challenges arise
Very comfortable with project management and collaboration tools
Experience working in remote or distributed teams
Nice to have:
Familiarity with paid social media advertising and creative best practices for platforms
Comfortable with pulling and interpreting basic data
Experience coordinating projects across multiple time zones or regions
What we offer:
Team trips to places like Barcelona, Nice and Mallorca (2-3 per year)
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