Creative Product Owner

• Serve as the primary 'first line of defense' for troubleshooting creative applications, specifically Adobe Creative Cloud (Illustrator, Photoshop), CAD, and 3D design tools
• Diagnose workflow issues and technical glitches before escalating to internal IT or external vendors (e.g., Adobe support)
• Support hardware-related tasks, such as troubleshooting color calibration for printing software
• Research and pilot emerging technologies, with a specific focus on Artificial Intelligence (AI) and Augmented Reality (AR), to see how they can enhance the design process
• Manage the implementation lifecycle: identify business needs, meet with vendors, present solutions to stakeholders, and assist with contract execution
• Drive user adoption by demoing new features and explaining the 'why' behind new tools to the creative teams
• Act as a project manager for software rollouts, coordinating between Product Development, IT, Global Sourcing, and Training teams
• Develop and deliver training sessions to educate end-users on new software features and updates
• Gather feedback from designers to understand their pain points and translate those needs into technical solutions

• 0–2+ years of experience
• Recent college graduates with a mix of technical and creative backgrounds are encouraged to apply
• Technical understanding of the Adobe Creative Cloud Suite (Illustrator, Photoshop)
• An interest in Artificial Intelligence and a willingness to learn how to demo and implement AI tools in a corporate environment
• Exceptional interpersonal skills
• You must be personable, empathetic, and able to translate technical feedback to non-technical designers

• Experience with UX web-based design or understanding user workflows
• Background in CAD Design or 3D modeling
• Previous experience in a role requiring cross-functional collaboration (e.g., working with vendors, legal/contracts, or IT)
• Experience with PLM (Product Lifecycle Management) systems (as an admin or user) or a background in retail product development is preferred

medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan