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At Club L London, we create bold, elevated, and aspirational fashion content across Campaign, Content, and E-commerce. The Creative Operations Manager - Post Production is responsible for leading the entire post-production ecosystem, ensuring every asset is delivered on time, on brand, and to the highest creative standard. This role calls for a highly operational, systems-led leader with an exceptional creative eye — someone who can partner seamlessly with the Creative Director and Art Director to uphold and elevate standards across every touchpoint. From imagery and video to graphic assets, you will ensure every output is executed with precision, consistency, and excellence, fully aligned to the overarching creative vision. You will be the engine behind post-production efficiency while acting as a guardian of brand aesthetic. You are both strategic and hands-on: a production expert who thrives in a fast-paced fashion environment, brings structure to ambition, and transforms bold creative concepts into flawlessly executed realities. This role is critical in scaling our global production capability, driving operational excellence while continuously raising the bar for creative quality.
Job Responsibility:
Lead all post-production operations across campaign, content, and e-commerce assets
Oversee workflows spanning photography, video, retouch, and graphic design
Ensure seamless project execution across multiple channels and cross-functional teams
Own the asset lifecycle from shoot delivery through to final approval and deployment
Drive operational excellence while protecting creative integrity
Develop, implement, and continuously refine post-production workflows to improve efficiency, output and quality bringing innovation and AI wherever possible
Build scalable systems for file management, version control, and asset tracking implanting automation wherever possible
Manage timelines, resources, and capacity planning across internal teams and external partners
Flag risks, troubleshoot delays, and proactively solve production challenges
Prepare clear asset trackers, dashboards, and status updates for stakeholders
Act as the key liaison between Creative, Marketing, E-commerce, and Leadership teams
Ensure all assets reflect Club L’s premium aesthetic and meet brand guidelines
Review outputs across retouch, edit, and design to maintain consistency and quality
Uphold technical excellence while elevating creative standards
Introduce best practices that enhance both efficiency and creative output
Lead and develop the post-production team across retouch, graphics, and external freelancers building global teams and reporting on KPIS and efficiencies
Manage relationships with retouchers, video editors, designers, and external agencies
Set clear expectations around quality, timelines, and delivery standards
Foster strong cross-team collaboration to ensure smooth execution
Oversee file preparation for post-production and final delivery
Oversee the upload of approved imagery to the website following defined standards
Requirements:
Highly process-driven with exceptional organisational skills
Strong understanding of post-production across fashion photography and video
A sharp creative eye with deep appreciation for luxury fashion aesthetics
Proven ability to build and optimise workflows in a fast-paced environment
Confident stakeholder manager with experience working alongside senior creative leadership
Detail-obsessed with a relentless focus on quality and consistency
Calm under pressure with strong problem-solving capability
An excellent people manager with strong interpersonal skills
Proven experience leading 360° creative production within fashion, luxury or premium retail brands
Confident managing large scale, multi-market campaigns with complex logistics and high-volume output
Commercially savvy with strong budget ownership and negotiation expertise
Highly organised, solutions-focused and calm under pressure in fast-moving environments
Strong understanding of digital-first content, e-commerce production and performance-driven creative
A natural collaborator who can align cross functional teams while protecting creative integrity
Detail driven with a commitment to delivering premium visual standards
Passionate about fashion, brand storytelling and building world class creative operations
What we offer:
Bi-annual bonus scheme
25 days of annual leave (plus bank holidays)
Extra day off for your birthday
Flexible working hours around core hours of 10-4
Cycle to work scheme
40% staff discount across Club L and Lavish Alice products