Job Description
Microsoft Consumer Marketing is seeking a highly conceptual, craft-driven Microsoft Consumer Marketing – Creative Director (Copy) with a strong copywriting and storytelling background to shape the next generation of consumer marketing and brand communications across Microsoft’s consumer portfolio including Copilot, Surface, Windows, Microsoft 365, and emerging AI experiences. This role calls for a world-class narrative thinker—someone who can transform complex technology into clear, emotionally resonant stories that move people. This candidate is a talented writer, editor, and creative strategist with deep experience developing integrated campaigns, product narratives, launch storytelling, scripts, executive communications, and digital-first brand systems. They understand how language, pacing, tone, and narrative structure work together to create modern, culturally relevant marketing that stands apart. Reporting into senior marketing leadership, this individual will operate at the center of a highly matrixed organization, partnering across Integrated Marketing, Product Marketing, Engineering, and external creative partners to deliver cohesive, high-impact storytelling across Microsoft’s consumer ecosystem. This is not a people management role. It is an individual contributor position for an experienced creative leader who can independently drive work from strategy through execution while mentoring and elevating junior creatives, freelancers, writers, and agency partners through influence, collaboration, and creative excellence. The Microsoft Consumer Marketing – Creative Director (Copy) must thrive in ambiguity, simplify complexity with clarity and precision, and confidently present narratives and creative frameworks to executive stakeholders. They should be equally comfortable developing foundational brand voice systems, launch platforms, scripts, product storytelling, social campaigns, web experiences, demos, and executive communications spanning Copilot, Surface, Windows, Microsoft 365, and future consumer experiences. This candidate is both a systems thinker and a hands-on storyteller who can create scalable narratives and unified messaging frameworks while maintaining an exceptionally high standard of craft. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
