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The Creative Account Manager’s mission is to have full oversight and accountability for scope, schedule, quality and budget of campaigns spanning creative through final file delivery across multiple high-value clients. This role will be responsible for client and internal communication resulting in the seamless execution of campaigns and projects and may often serve as a resource to entry and mid-level Creative Account Managers.
Job Responsibility
Own client communication and manage client expectations on campaign level
Manage internal development of creative through digital or manufacture production
Develop estimates and proposals and manage budgets throughout the duration of the campaign
Plan and manage creative campaign schedules
Set expectations and provide creative intent to assigned Creative Directors
Prepare agendas, organize and conduct kick off and ongoing status meetings
Oversee project resources allocation
Coordinate with Digital Producers, Premedia and Color Leads
Coordinate with Project Managers to ensure file delivery hand-off
Provide ongoing progress updates to all other stakeholders
Ownership of quality assurance from start to finish for creative through file deliverables
Requirements
Minimum 8 years professional experience in a project management discipline
Agency and/or Entertainment industry experience a plus
Prior experience with Theatrical Displays, Out-of-Home Stunt Boards, or other manufactured displays
Nice to have
10 years of Account Management experience
Bachelor’s degree in related field preferred
Strong inner drive to care about delivering excellence in customer service
Highly motivated and driven to produce extraordinary results
Strong sense of urgency
Excellent presentation, organization, phone, verbal, in-person, and written communication skills
Ability to communicate, build trust, and strengthen relationships at all levels
Strong attention to detail and ability to prioritize
Must possess a high degree of energy, sense of urgency and customer service oriented
Agency and/or Entertainment industry experience a plus