Creative Account Manager, Randstad

Randstad

Location:
Canada, Mississauga

Category:
-

Contract Type:
Not provided

Salary:

75000.00 - 80000.00 CAD / Year

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Job Description:

The Creative Account Manager (CAM) builds effective relationships with entry- to mid-level client contacts. This role ensures the efficient coordination of projects from estimation to completion, and partners with the broader project team to ensure deliverables are completed on time and on budget. The Creative Account Manager utilizes an understanding of the Company's and the client's industry, business, and products to identify opportunities to sell additional solutions to meet existing client needs.

Job Responsibility:

Supports profitability efforts by managing efficient, accurate, and timely coordination of the assigned project activities
Supports the Account Team in its effort to increase revenue through selling additional products and services across the business portfolio
Participates in the development of innovative proposals to capture both account growth and new business opportunities
Ensures the meeting of volume and revenue targets for each account
Builds new relationships and nurturing existing relationships with internal and external clients
Serves as the main day-to-day contact on current projects for clients, suppliers, external partners, and the Account team
provides timely responses to all inquiries
Participates in meetings with existing clients and internal teams to identify adequate new services/offerings to meet clients’ evolving needs as required
serves as the Subject Matter Expert on processes, capacity, timelines, etc
Ensures high quality standards in all client deliverables
Coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice
Translates client requests and requirements into detailed, and sometimes technical, instructions for project teams
Partners with the client, the Account Team, and project teams to resolve identified project issues
Ensures accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle
Initiates new data item requests utilizing the Master Data Management (MDM) process and guidelines to ensure accurate client, project, and financial details are available in the system
Partners with Client Integration and the Account Team to ensure a smooth transition for new clients
attend pre-integration and planning meetings as needed
Participates in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc
Provides solutions for business-related issues and situations and generate specific plans that achieve objectives
Manages and balances marketing budgets to maximize Return on Investment (ROI) and drive incremental sales
Provides expertise on customer pricing and promotional planning

Requirements:

Bachelor’s Degree in Sales, Marketing or related field
3+ years previous account management experience in a Creative Design Agency, Market Research firm or similar consulting environment
or equivalent combination of education and experience
High degree of proficiency MS Office Suite, Outlook & Internet applications
Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
Solid understanding and application of mathematical concepts
Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
Ability to work with and influence peers and senior management
Self-motivated with critical attention to detail, deadlines and reporting

What we offer:

Work for a global packaging and brand experience company and have an opportunity to work on projects from idea to implementation
This role allows you to partner with colleagues across the US and UK and deliver on high profile projects

Additional Information:

Job Posted:
April 27, 2025

Expiration:
May 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Creative Account Manager

Randstad

Location:Canada, Mississauga

Category:-

Contract Type:Not provided