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Creamery Team Leader

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The Newt in Somerset

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Location:
United Kingdom , Castle Cary

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

30020.00 GBP / Year
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Job Description:

Lead a passionate hospitality team in one of Somerset's most unique dining destinations. As Creamery Team Leader, you'll be at the heart of delivering exceptional guest experiences in our beautifully designed restaurant and café space. Leading from the front, you'll inspire and support the front-of-house team while ensuring every service runs seamlessly. From welcoming guests to maintaining outstanding standards across the restaurant, you'll play a key role in creating memorable moments that reflect the warmth, quality and charm of The Newt in Somerset. This is an exciting opportunity for an experienced hospitality professional who thrives in a fast-paced environment, enjoys developing people and takes pride in delivering consistently high standards.

Job Responsibility:

  • Lead and support the front-of-house team during daily service
  • Deliver exceptional guest experiences with a warm and professional approach
  • Support recruitment, onboarding and training of team members
  • Maintain consistently high standards across service and presentation
  • Ensure compliance with HACCP, food safety and health & safety standards
  • Assist with stock control, ordering and waste management
  • Coach and motivate team members through hands-on leadership
  • Build strong relationships across departments to support smooth operations

Requirements:

  • Previous leadership experience within a busy restaurant environment
  • Experienced Barista skills
  • A confident and approachable leader with excellent communication skills
  • Strong organisational and time-management abilities
  • Calm under pressure with a proactive and hands-on attitude
  • Passion for hospitality, food and exceptional guest service
  • High attention to detail and commitment to standards
  • Comfortable using hospitality systems and Microsoft Office
What we offer:
  • Employee Life Cover (2x your salary)
  • Employee Assistance Programme (24/7 remote GP appointments)
  • Complimentary access to Spa and swimming pools
  • 50% off Spa Treatments
  • Complimentary use of gym and wellbeing classes
  • Cycle to Work scheme
  • Complimentary staff meal
  • 30% discount in shops and online
  • Free delivery for online purchases
  • Complimentary garden membership (The Newt, Eden Project, Kew Gardens, The Lost Gardens of Heligan)
  • Newt Awards colleague recognition programme
  • Discounted hotel stays
  • 30% discount at restaurants
  • Regular team engagement activities (Fun Squad events)
  • Up to 30 days annual leave

Additional Information:

Job Posted:
May 15, 2026

Expiration:
May 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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