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The CRE Property Inspection Analyst is responsible for managing and coordinating property inspection activities across the Bank’s commercial real estate loan portfolio. This role serves as the central point of contact for all inspection-related matters, ensuring the Commercial Real Estate Finance group and the Bank effectively achieve their business objectives related to the ongoing monitoring of loan collateral condition and quality. This position focuses on inspection logistics, workflow management, and the tracking of inspection-related activities, as well as the quality control of inspection reports. In doing so, the role supports effective risk monitoring and enhances portfolio oversight of the Bank’s commercial real estate loan collateral.
Job Responsibility
Coordinate and schedule property inspections for a portfolio of commercial real estate assets based on priority, location, and vendor workload and availability
Liaise with third-party inspection vendors, engineers, and internal and external stakeholders
Ensure inspections are completed within required timelines (e.g., origination, annual reviews, covenant triggers)
Facilitate vendor onboarding processes, including documentation oversight, profile maintenance, and performance monitoring
Track inspection requests from initiation through completion to ensure deadlines and service-level expectations are met
Maintain inspection calendars, pipeline reports, and status dashboards
Communicate inspection timelines and status updates to internal stakeholders and external partners
Address questions, resolve issues, and provide timely follow-up on inspection-related matters
Contribute to process improvements and workflow optimization
Review submitted inspection reports for completeness, accuracy, and adherence to the bank’s internal standards
Ensure all required documentation (photos, checklists, narratives) is included before distribution
Proactively identify discrepancies, incomplete information, or potential compliance concerns, and escalate issues and follow up with vendors as warranted
Maintain centralized records of inspection results and history and update records as needed
Assist Relationship Management and Portfolio Management teams by providing inspection updates
Flag overdue inspections or emerging property condition concerns
Monitor inspection-related KPIs and generate reports for senior management upon request
Serve as primary point of contact for inspection vendors and internal stakeholders
Manage vendor relationships, including onboarding, performance tracking, and issue resolution
Coordinate access to properties with borrowers, property managers, and leasing contacts
Ensure inspection processes comply with internal policies and regulatory requirements
Maintain organized documentation in loan files or portfolio management systems
Support internal/external audit requests by providing inspection-related data and records
Contribute to ad hoc initiatives, including special projects, system enhancements, and implementation efforts
Requirements
Associate or bachelor's degree (preferred) in business, Real Estate, or a related field
Minimum 2 years of experience in commercial real estate, loan operations, property management, or administrative coordination
Attention to detail and ability to manage multiple tasks simultaneously in a fast-paced, deadline-driven environment
Effective verbal and written communication skills
Proficiency with Microsoft Office (Excel, Outlook, Word)
Nice to have
Experience with CRE inspections, property types, due diligence, and/or loan servicing or compliance-driven industry
Familiarity with workflow management systems, loan servicing and document retention platforms, or inspection tracking tools (e.g., Newgen, Nautilus, etc.)
Knowledge of regulatory requirements relevant to CRE inspections