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Join Our Team as a CQC Registered Manager – Residential Services! Are you passionate about delivering excellence in residential care? Do you have experience leading regulated services and driving quality improvement? If so, we have an exciting opportunity for you! Position: CQC Registered Manager – Residential Services. Location: Brimscombe, Stroud (and other Gloucestershire locations as required). Salary: £35,000. Hours: Full Time – 35 hours per week (Monday to Friday, with flexibility required). At The Nelson Trust, we are committed to providing the very best client experience and supporting long-term recovery. As our CQC Registered Manager, you will lead our regulated residential services, ensuring compliance with the Health and Social Care Act 2008 and upholding CQC standards across all domains of care. You’ll champion continuous improvement, oversee safeguarding and risk management, and work collaboratively to deliver trauma-informed, responsive services.
Job Responsibility:
Act as the named CQC Registered Manager, maintaining 'fit person' status
Lead on CQC inspection readiness and clinical governance
Facilitate compliance meetings and quality assurance reviews
Oversee risk assessments, safeguarding, and health & safety
Support recruitment, induction, and development of high-quality staff
Promote service user involvement and co-production in service design
Manage operational delivery and medication oversight
Ensure confidentiality, data protection, and safeguarding standards
Requirements:
A full UK driving license with access to a vehicle
Flexibility to work outside office hours and participate in an on-call rota
Experience leading or preparing services for CQC inspections
Proven experience managing safeguarding concerns, referrals and investigations
A strong understanding of CQC regulations, Fundamental Standards and KLOEs
Demonstrable experience of clinical governance, audits and quality assurance systems
A track record of risk management, compliance and multi-service oversight
The ability to lead, motivate and develop multidisciplinary teams
Strong IT skills, including Microsoft Word, Excel and case management systems
A commitment to equality, diversity, safeguarding and continuous professional development
Nice to have:
Level 5 Diploma in Leadership
Certificate in Trauma-Informed Practice or equivalent
Qualification in Safeguarding Adults (Level 3 or above)
Understanding of co-production and service user involvement
What we offer:
25 days annual leave plus statutory bank holidays
Auto-enrolment pension scheme with 6% employer contribution
Comprehensive training and development opportunities
Supportive, values-driven working environment
Employee benefits including Blue Light Card, Life Assurance and Employee Assistance Programme