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We are seeking an experienced, confident, and values-driven Registered Manager to take full operational responsibility for two supported living services supporting adults with learning disabilities and mental health needs. This is a senior leadership role with accountability for service quality, staff management, safeguarding, compliance, and financial performance. You will ensure the services operate safely, effectively, and in line with regulatory, contractual, and organisational standards.
Job Responsibility:
Full day-to-day management of both supported living services
Ensure high-quality, person-centred care delivery in line with policies and regulations
Maintain a professional, safe, and supportive environment
Coordinate care, housing management, maintenance, housekeeping, and wellbeing
Represent the service at internal and external meetings
Provide strong, visible leadership to staff teams
Lead recruitment, induction, supervision, appraisal, and development
Manage rotas, sickness, annual leave, and workforce planning
Promote a learning culture and continuous improvement
Manage complaints, concerns, and performance issues
Ensure compliance with CQC regulations and Local Authority requirements
Complete all regulatory and monitoring returns accurately and on time
Lead safeguarding, risk management, and incident investigations
Ensure health & safety compliance including medication management
Maintain accurate and up-to-date service records
Manage services within agreed budgets
Monitor expenditure and analyse variances
Contribute to business planning and service development
Requirements:
NVQ Level 5 (or equivalent) in Health & Social Care
Minimum 2 years' experience in a registered or senior management role
Strong knowledge of CQC standards and compliance
Experience within learning disability and/or mental health services
Proven leadership and people management experience
Strong organisational, communication, and decision-making skills
Full UK driving licence and access to transport
Nice to have:
Experience managing multiple services
Strong budget management and financial experience
Experience leading service improvement or change initiatives