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Cp Customer Service Specialist

Syngenta Group

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Location:
Hungary, Budapest

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta’s CP Customer Service Team is seeking a CP Customer Service Specialist in Hungary. This role will support the delivery of strengthening our reputation and aim to be the most preferred supplier on the market by being a face of Syngenta to the Customers with best in class customer service managing the extended Order-to-cash process, contributing to the achievement of sales targets delivering outstanding customer experience and operational excellence with cost effective operation.

Job Responsibility:

  • Maintain effective regular relationship, communication with customers (distributors), other external partners, like warehouses, service providers
  • Execute Order-to-Cash process
  • receive, record and process customer orders, check stock & credit limit availability, arrange delivery or customer pick up, issue required documents, invoice upon the order fulfillment
  • Manage EKAER reporting process required by the Tax Office
  • Ensure efficient inventory management process regularly monitoring channel stock
  • Cooperate with the Sales to monitor performance, target execution of distributors
  • Manage stock return process from the customers, documentation, billing
  • Ensure regular stock reconciliation with the service providers, and the annual stock count execution together with the other functions concerned
  • Ensure timely reporting and processing of the customer complaints
  • Primary focus CP customers
  • Support contract and rebate management
  • Lead and contribute to CP projects
  • Proactively cooperate in the area of process continuous improvement

Requirements:

  • Bachelor/Master’s Degree
  • Fluent in English and Hungarian language
  • Appetence to work with IT tools including SAP and MS Office
  • Strong verbal and written communication skills
  • Ability to collaborate with many people simultaneously
  • Customer oriented and understanding of the key customer requirements
  • Prioritization, adaptation to the changing environment
  • Strong teamwork capabilities
What we offer:
  • Dynamic and international team with great atmosphere
  • Possibilities to learn and grow
  • High quality office environment
  • Hybrid work (office and home)

Additional Information:

Job Posted:
December 12, 2025

Work Type:
Hybrid work
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