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Coverage Specialist

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Arrive Logistics

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Location:
United States , Austin

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

This role is critical to delivering best-in-class service for our most strategic and sensitive refrigerated temperature controlled customer accounts. You’ll play a direct role in maintaining our reputation for white glove, temperature-controlled service, ensuring that time-sensitive and high-value freight moves safely, on schedule, and according to strict compliance standards. This is a 60 day temporary to permanent role. If you perform at or above expectations during your first 60 days, you’ll have the opportunity to grow into a full-time permanent role in sales or operations.

Job Responsibility:

  • Learn the business in our one-week training program, designed to get you ramped quickly & effectively
  • Hustle! We want reliable team members who will show up on time and get the job done
  • Get on the phone! This is a high-volume role, so be prepared for lots of inbound/outbound calls from carriers across the country
  • Secure capacity by selling shipments over the phone to carriers who meet our strict requirements
  • Problem-solve through issues that occur during transit
  • Communicate internally with our customer sales team & keep them updated on the status of their customers’ shipments. You are their point of contact for all tracking updates

Requirements:

  • A high school diploma or equivalent
  • Highly level of Accountability
  • Proven work-ethic in a high volume setting
  • Ability to multitask in a fast-paced environment
  • Exceptional communication skills (both verbal & written)
  • An LFG attitude
What we offer:
  • Build relationships and find your home at Arrive through our Employee Resource Groups
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home
  • our dress code is casual
  • Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown
  • Park your car for free on site!
  • Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew
  • Sweat it out with the team at our onsite gym
  • Get paid to work with your friends through our Referral Program!

Additional Information:

Job Posted:
December 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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