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Court Usher

brookstreet.co.uk Logo

Brook-St Hiredonline

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Location:
United Kingdom , Cardiff

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

12.21 GBP / Hour
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Job Description:

Court Usher - (HMCTS). Brook Street is currently recruiting for a Court Usher to work within HM Courts & Tribunals Service (HMCTS) at Cardiff Crown Court. This is an excellent opportunity for someone looking to build a long-term career within the Ministry of Justice, and you'll play a vital role in supporting the day-to-day running of the court, acting as a key point of contact for court users and ensuring hearings run smoothly and efficiently.

Job Responsibility:

  • Preparing courtrooms for hearings, trials, and meetings
  • Calling parties into court and managing the flow of hearings
  • Welcoming and assisting members of the public, legal professionals, and judiciary
  • Escorting court users and providing clear information about proceedings
  • Handling sensitive situations with professionalism and empathy
  • Managing court files, documentation, and general admin tasks
  • Operating court equipment (recording systems, computers, etc.)
  • Supporting colleagues and judiciary outside of court sessions

Requirements:

  • Minimum 2 GCSEs (Grade C/4 or above) or equivalent
  • OR experience working in a busy public-facing role
  • Basic IT skills
  • Polite and professional at all times
  • A strong communicator with excellent interpersonal skills
  • Resilient, with the ability to handle potentially difficult or distressing cases
  • Compassionate and empathetic, particularly when dealing with vulnerable individuals
  • Organised and able to follow clear procedures
  • Comfortable working in a structured, fast-paced environment
What we offer:
  • Parking available on site
  • Gain valuable experience within the Ministry of Justice
  • Be part of a role that directly supports the justice system
  • Potential pathway into a permanent position/fix term contract with MOJ

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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