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Court usher

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Brook-St Hiredonline

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Location:
United Kingdom , Mansfield

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

12.21 - 12.95 GBP / Hour
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Job Description:

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Our MOJ client requires a court usher to join the busy team on a temporary basis, until the end of March 2026 initially, with possible extension, whilst HMCTS recruit for permanent Court Ushers.

Job Responsibility:

  • Greeting members of the public
  • Liaising with judiciary, witnesses, jurors and other court users with professionalism
  • Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials
  • Walking jurors to and from court whilst remaining socially distanced
  • Preparation of court rooms
  • Providing support to all users of the courts, for whom it may be their first time
  • Filing
  • Post room duties

Requirements:

  • Good strong basic admin experience
  • Good working knowledge of Microsoft word, excel and outlook
  • Excellent communication skills both written and verbal
  • Ability to remain calm in potentially difficult situations
  • Ability to remain professional at all time and converse with a variety of court users
  • Excellent customer service skills
  • Must pass an Enhanced DBS check
  • Must provide details of 3 years of references

Nice to have:

  • Confident
  • Enjoy interacting with a variety of court users
  • Passion to help people
What we offer:
  • Paid holidays
  • Pension scheme
  • Full training

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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