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Court Usher - HMCTS via Brook Street. This is an excellent opportunity to gain valuable experience within the public sector, supporting the smooth running of the justice system and ensuring that court hearings operate efficiently and professionally.
Job Responsibility:
Courtroom Operations: Prepare, open, and close courtrooms
Support and Escort Court Users: Assist and guide witnesses, defendants, and visitors
Announce Cases and Legal Representatives: Call legal professionals and announce cases
Manage Files and Documents: Handle legal bundles, deliver and collect files, securely dispose of confidential materials
Customer Service: Respond to inquiries
Jury and Witness Support: Supervise jury deliberations and administer oaths to witnesses
Administrative Support: Perform photocopying, data entry, and general office support duties
Requirements:
Professionalism & Punctuality
Discretion & Confidentiality
Strong Communication
Customer Service
Teamwork & Initiative
Calm Under Pressure
IT Skills (Microsoft Office, digital processes)
Previous experience in a customer-facing environment
Administrative experience within a structured environment is advantageous
Must pass security clearance including DBS (Criminal Record) Check Enhanced, Employment and Reference Checks (covering the last 3 years)
May be asked to provide character references to cover any periods of unemployment
Nice to have:
Administrative experience within a structured environment is advantageous