This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a Court Usher, you will act as a vital first point of contact for all court users. You will support the daily operations of the court by helping hearings run smoothly, assisting legal professionals and members of the public, and ensuring that courtrooms are prepared and organised. This is a varied role that balances ushering duties with administrative tasks, requiring strong customer service skills, professionalism, and the ability to adapt quickly to changing situations.
Job Responsibility:
Act as the first point of contact for court users, providing a friendly and professional service
Support the judiciary and administrative staff to ensure the smooth running of hearings
Welcome and assist members of the public, including vulnerable witnesses, families, and legal representatives
Prepare and maintain court/hearing rooms before, during, and after proceedings
Complete accurate documentation and follow established procedures
Provide general clerical support, including data entry, filing, and handling enquiries
React professionally to unexpected situations while following standard guidelines
Manage your own workload while working as part of a supportive team
Requirements:
Friendly, approachable, and confident when dealing with the public
Excellent customer service skills
Ability to multitask and work efficiently in a fast-paced environment
Strong written and verbal communication skills
Good IT literacy with the ability to learn new systems and software
Excellent organisational and time-management skills
Ability to handle sensitive situations professionally, especially with vulnerable individuals
Comfortable following procedures and taking a firm, fair stance when required