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Court Usher to support the smooth running of court proceedings. You will assist judges, legal staff, and court users, ensuring the courtroom operates efficiently while providing excellent customer service.
Job Responsibility:
Court Preparation: Set up courtrooms with materials (e.g., water, glasses) and clear after hearings
Court Records & Paperwork: Work with judges and clerks, manage hearing papers, record party details, and photocopy documents
Witness Management: Swear in witnesses and provide guidance
Customer Service & Liaison: Answer enquiries, inform court users of changes, and escort parties as needed
Collaboration & Office Support: Assist Court Clerks, Legal Advisers, Witness Services, and other office areas
Professional Standards: Maintain punctuality, dress code, and handle sensitive information discreetly
Requirements:
Strong customer service experience - able to deal with the public calmly and professionally
Clear and tactful communication
Team player with professionalism and respect for all
Able to work under pressure and adapt to changing situations
Experience in a public-facing role / customer service
Nice to have:
Legal or courtroom experience and witness management is advantageous
Experience handling enquiries and providing information to the public