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Join Us as a Court Usher. We're looking for two enthusiastic and confident individuals to join the team as Court Ushers, helping ensure the smooth running of court hearings and providing professional support to all court users. This is an excellent opportunity to be part of the justice system in a vital public facing role. Full training is provided, so whether you're starting your career or looking for a meaningful new challenge, this role offers stability, development and purpose.
Job Responsibility:
Providing face to face customer service and acting as the first point of contact for all court users, including judiciary, legal representatives and members of the public
Liaising confidently and professionally with everyone arriving at the court
Facilitating the smooth operation of the courtroom and ensuring proceedings run correctly and efficiently
Overseeing everything from the moment someone enters the courtroom to the moment they leave
Supporting the facilitation of hearings and always maintaining proper court etiquette
Making clear and confident public announcements within the courtroom and wider public areas (public forum environment)
Performing general administrative duties such as data input, checking documentation, and filing
Requirements:
Confident and comfortable speaking in public
Professional, calm and able to work with a wide range of people
Friendly, approachable and committed to excellent customer service
Reliable, organised and able to follow procedures carefully
Able to work both independently and as part of a team
Willing to travel occasionally to Hereford and Redditch as needed
Enhanced DBS (required)
What we offer:
Travel expenses paid
Full training provided
Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
Guaranteed interview for candidates with a disability who meet essential criteria