Courier Job at Fedex (Querétaro)

Job Description

Involves providing courteous and efficient package delivery, sorting and collection services and ensure the delivery of packages by completing necessary paperwork and recording shipments in accordance with FedEx Express service standards.

Job Responsibility

Provides efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner
Operates non-articulated vehicles safely and efficiently, complying with all governmental and Corporate procedures
Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts
Seeks additional business from current customers, attempts to gain new business (passes leads to sales department), and informs sales department of significant changes in customer use/competitor’s actions
Answers customer questions on FedEx feature of service and keeps customers informed about the company and its services
Ensures that packages conform to FedEx features of service
that proper labeling in provided
and that all paperwork is complete, neat, and accurate
Determines legality of packages including special requirements for dangerous goods and international shipments and separates packages by service type and destination in accordance with established procedures
Scans packages according to prescribed procedures and demonstrates proficiency in features of service and equipment
Ensures customers have adequate supply of FedEx materials for shipping
Loads and unloads aircraft, containers, and company vehicles and operates mechanized ramp equipment to load and unload packages
Cleans, washes, and performs minor maintenance to company vehicles as necessary and maintains neat and clean personal appearance to uphold company’s public image
Provides and collects necessary paperwork related to package pickup and delivery, such as air waybills, shipping records, vehicle condition, tax invoices with clarity and accuracy
Ensures the security of FedEx Express and customer property such as cash, packages, equipment and hazardous material
Collects tax invoices from delivered shipments that must be processed by customs authorities (when necessary)
May require other duties as assigned

Requirements

High School diploma/Equivalent preferred
Basic English skills preferred
One (1) year of experience driving 3.5 ton. trucks
Must possess appropriate license for vehicle assigned in accordance with specific country regulations
Good driving record
Must be 21 years old or older
Ability to lift 55 lbs. (25kgs) and to maneuver packages weighing up to 150 lbs. (68kgs) with appropriate equipment
Good verbal and writing communication skills, human relations, and team player
Must be able to successfully complete Reading, Map Reading, Sorting, and math sections of the Basic Skills Test
Customer orientated with good organizational skills
Problem Solving Skills
Accuracy & Attention to Detail
Planning & Organizing Skills
Team Working Skills
Must be able to work variable shifts

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