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The County Veterans Service Officer oversees all operations and activities of the County Veterans Service Office (CVSO). This role involves developing and implementing CVSO policies, goals, and objectives, while ensuring compliance with applicable laws, ordinances, and regulations. The County Veterans Service Officer prepares reports for Department Heads, Boards, and Commissions and leads a team of Veterans Claims Representatives, who assist veterans and their dependents in securing benefits and services through interviews and counseling.
Job Responsibility:
Oversee CVSO staff assignments and service levels to achieve the office's goals and objectives
Develop and manage the CVSO budget
Manage resource allocation and service levels to address veterans' needs
Oversee organizational changes and provide guidance to office staff
Review, analyze, and interpret regulations and proposed legislation
Develop strategies and oversee program outreach and service delivery to homeless veterans, student veterans, and veterans with disabilities
Analyze projections of county recipients in federal and state veterans’ programs
Serve as a liaison between executive management, veterans' organizations, staff, and volunteers
Collaborate with the Agency's public information officer and veteran’s advocacy groups to address media inquiries
Provide any other veterans-related services as requested by the Board of Supervisors
Administer Veterans’ aid in accordance with the Military and Veterans Code
Investigate all claims, applications, or request for aid within the area of responsibility
Requirements:
Possession of a baccalaureate degree from an accredited college or university
Three (3) years of verifiable experience working in a federal, state, county, non-profit assisting veterans to identify and obtain benefits, and/or making referrals to obtain benefits
Veteran status as defined in the California Military and Veterans Code (MVC), section 980
Accreditation by the California Department of Veteran Affairs (pursuant to Title 38, code of Federal Regulations, 14.629) must be obtained within six (6) months of employment
Nice to have:
Possession of a Juris Doctorate (JD) or Master’s degree