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As Country Manager, you will play a pivotal role in driving business growth and delivering exceptional customer experiences across the region. Leading 43 stores with 6 Regional Managers as your direct reports, you will inspire high-performing teams and help shape the future of Lovisa.
Job Responsibility:
Inspiring Leadership: Conduct impactful store visits, evaluate performance, motivate Regional Managers, and set clear objectives
Clear Communication: Keep the team aligned with action plans, and one-on-one coaching sessions
Building Strong Teams: Recruit, develop, and nurture high-performing teams focused on growth and customer satisfaction
Loss Prevention: Lead security excellence by implementing Lovisa’s best practices for shrinkage reduction
Regional Oversight: Lead and manage all Regional Managers within the region, ensuring Lovisa’s high standards are upheld and growth targets are achieved across all stores
Requirements:
At least five years of management experience in retail or customer/sales-focused industries
Proven ability to manage multiple sites in a fast-paced, high-volume environment
A strong understanding of Customer Experience and a commitment to continual improvement
Flexibility and a readiness to travel interstate and internationally as required
Multi-site management experience within fashion retail
Ability to thrive in a dynamic, high-volume environment
Strong people management and performance development skills
Exceptional planning, organisational, and communication abilities
Commercial awareness and a proven track record of achieving results
A genuine passion for fashion, retail, and delivering exceptional customer service
What we offer:
Relocation Opportunities – locally and internationally
Attractive Bonus Scheme
A Supportive Team Environment that embodies our 10+1 culture commitments
Quarterly Global Conferences to inspire and connect
Generous Employee Discount of 50% on all Lovisa products
Structured Personal Development Plans with regular progress reviews
Additional Leave to celebrate your birthday
The freedom to bring your style to work and express yourself