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The role holder provides high quality, confidential and comprehensive administrative, analytical and engagement support within a dynamic environment with changing priorities and deliverables. The incumbent will provide support to the senior executives based in Ireland within the Securities Services (SSv) business.
Job Responsibility:
Diary management: organise & optimise schedules working with internal & external participants as required
Executive contact point: be a primary contact point for the executive and/or team. Build and maintain relationships with key stakeholders across the business and functions, both locally and globally
Travel booking and expense management: arrange and manage travel logistics within budget. Accurately record and process expenses in line with company policy
Procurement and invoice management: process purchase orders and invoices for payment
Management meetings: support executives with scheduling, agenda setting, minute taking and action registers
Documentation and presentations: support executives with the creation of documents and presentations
Organisational structure charts: maintain and update team organisation charts for internal and external use
Event management: co-ordinate activities, events, resources, services and facilities
Contact lists: maintain up to date contact lists relevant to senior executives
Visitor scheduling: schedule & organise itineraries for internal and/or external visitors providing support
Procedure management: manage and update a library of procedures for country management
Confidentiality: handle highly confidential and sensitive information relating to clients, associates, employees, business strategy and general administration
Ways of Working: act as a role model in adopting new systems and technology for efficient work practices
Requirements:
Enjoys working in a dynamic environment and tackling new challenges
Previous experience, or equivalent, in Business Support or Assistant roles
Experience with diary management
Experience with travel scheduling and booking
Outstanding people engagement skills
Strong organization skills
Strong communication skills
Excellent time management and ability to prioritize
Advanced spoken and written English skills
Experience using standard and advanced office technologies and platforms e.g. MS Office, Zoom, AI
A team player with a positive and can do attitude
Attention to detail
What we offer:
We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
You can work your way and will have a say in when, where and how you and your team flexibly work together
We’ll give you a huge range of resources that support your mental, physical and social well-being, including Employee Assistance Program
You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices
You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests