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Country House Manager

United Kingdom, Bourton-on-the-Water Employment contract 35334.00 GBP / Year · Job Posted July 03, 2026
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Job Description

Our Harrington Country House has 29 bedrooms, providing a serene retreat for up to 47 guests embarking on guided or self-guided tour holidays. As the Country House Manager, your role revolves around delivering an exceptional standard of guest service. Your responsibilities span various domains: Guest Service Excellence: Elevate guest experiences by overseeing every aspect of guest service. Kitchen Management: Take charge of the culinary experience, managing chefs to consistently deliver exceptional food quality within the established budgetary framework. Front of House Management: Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas. Property Maintenance and Appearance: Collaborate with Maintenance and properties team to monitor, report, and address internal and external repairs and property defects. Team Development & Culture: Foster a culture of teamwork and harmony, recognising the crucial role it plays in the overall success of our house. Centralised Support: Work with our central support teams including HR, Health & Safety, Finance and Sales. As an experienced Manager your role encapsulates not just management but a commitment to creating an environment where every detail reflects the values of our Society and as a co-operative, where members are genuinely looked after.

Job Responsibility

  • Deliver an exceptional standard of guest service
  • Elevate guest experiences by overseeing every aspect of guest service
  • Take charge of the culinary experience, managing chefs to consistently deliver exceptional food quality within the established budgetary framework
  • Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas
  • Collaborate with Maintenance and properties team to monitor, report, and address internal and external repairs and property defects
  • Foster a culture of teamwork and harmony, recognising the crucial role it plays in the overall success of our house
  • Work with our central support teams including HR, Health & Safety, Finance and Sales

Requirements

  • A commercial background in the Tourism or Hospitality industry
  • We are keen to hear from Hotel Managers, Country House Managers, Hotel General Managers or Hospitality Managers, who can showcase a track record of successful operational management within a hotel, country house, or similar establishment
  • Given the nature of our industry, flexibility is key. The role necessitates adaptability to varied working hours, particularly during evenings and weekends

What we offer

  • 33 Days Holiday pro rata inclusive of bank holidays
  • Pension Contributions
  • Volunteer Day
  • Group Life Assurance
  • Cinema Discounts
  • Online Shopping Discounts
  • Cycle to work Scheme
  • Discounted Gym Membership
  • Virtual GP
  • Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support
  • Exclusive discounts on our holidays for you, your friends and family
  • Annual familiarization visit at any of our country houses
  • Free live in accommodation inclusive of all bills
  • 3 meals per day
  • Laundry
  • Free Wifi

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