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Our Harrington Country House has 29 bedrooms, providing a serene retreat for up to 47 guests embarking on guided or self-guided tour holidays. As the Country House Manager, your role revolves around delivering an exceptional standard of guest service. Your responsibilities span various domains: Guest Service Excellence: Elevate guest experiences by overseeing every aspect of guest service. Kitchen Management: Take charge of the culinary experience, managing chefs to consistently deliver exceptional food quality within the established budgetary framework. Front of House Management: Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas. Property Maintenance and Appearance: Collaborate with Maintenance and properties team to monitor, report, and address internal and external repairs and property defects. Team Development & Culture: Foster a culture of teamwork and harmony, recognising the crucial role it plays in the overall success of our house. Centralised Support: Work with our central support teams including HR, Health & Safety, Finance and Sales. As an experienced Manager your role encapsulates not just management but a commitment to creating an environment where every detail reflects the values of our Society and as a co-operative, where members are genuinely looked after.
Job Responsibility
Deliver an exceptional standard of guest service
Elevate guest experiences by overseeing every aspect of guest service
Take charge of the culinary experience, managing chefs to consistently deliver exceptional food quality within the established budgetary framework
Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas
Collaborate with Maintenance and properties team to monitor, report, and address internal and external repairs and property defects
Foster a culture of teamwork and harmony, recognising the crucial role it plays in the overall success of our house
Work with our central support teams including HR, Health & Safety, Finance and Sales
Requirements
A commercial background in the Tourism or Hospitality industry
We are keen to hear from Hotel Managers, Country House Managers, Hotel General Managers or Hospitality Managers, who can showcase a track record of successful operational management within a hotel, country house, or similar establishment
Given the nature of our industry, flexibility is key. The role necessitates adaptability to varied working hours, particularly during evenings and weekends
What we offer
33 Days Holiday pro rata inclusive of bank holidays
Pension Contributions
Volunteer Day
Group Life Assurance
Cinema Discounts
Online Shopping Discounts
Cycle to work Scheme
Discounted Gym Membership
Virtual GP
Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support
Exclusive discounts on our holidays for you, your friends and family
Annual familiarization visit at any of our country houses