Country House Assistant Manager Job at 360 Resourcing Solutions (Bourton-on-the-Water)

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Country House Assistant Manager

Nestled within the breathtaking area of outstanding natural beauty, our Nythfa c...

Location

United Kingdom , Brecon

Salary:

32086.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A commercial background in the Tourism or Hospitality industry
Assistant Hotel Managers, Country House Assistant Managers, Hotel Assistant General Managers or Assistant Hospitality Managers, who can showcase a track record of successful operational management within a hotel, country house, or similar establishment
Exemplary customer service skills and excel as a team leader
Flexibility is key
adaptability to varied working hours, particularly during evenings and weekends

Job Responsibility

Support the House Manager to deliver an exceptional standard of guest service
Engage and Interact with our guests creating a warm and friendly atmosphere
Monitor every aspect of guest service
Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas
Support the House Manager in addressing internal and external repairs and property defects
Work with the maintenance team to uphold the appearance of the garden, grounds, and overall Country House aesthetics
Foster a culture of teamwork and harmony
Leverage the support of our central Human Resources team for recruitment, performance management, and conduct-related matters
Work with the central support operations team for the implementation and upkeep of all facets of Health and Safety, purchasing, stock management control, and reporting
Deputise for the House Manager covering Days off and Annual Leave

What we offer

33 Days Holiday pro rata inclusive of bank holidays
Pension Contributions
Volunteer Day
Group Life Assurance
Cinema Discounts
Online Shopping Discounts
Cycle to work Scheme
Discounted Gym Membership
Virtual GP
Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support

Fulltime

Country House Assistant Manager

Dolserau Hall country house proudly boasts 21 elegantly appointed bedrooms, prov...

Location

United Kingdom , Dolgellau

Salary:

32086.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A commercial background in the Tourism or Hospitality industry. We are keen to hear from Assistant Hotel Managers, Country House Assistant Managers or Assistant Hospitality Managers, who can showcase a track record of successful operational management within a hotel, country house, or similar establishment
Exemplary customer service skills and excel as a team leader
Given the nature of our industry, flexibility is key. The role necessitates adaptability to varied working hours, particularly during evenings and weekends

Job Responsibility

Guest Service Excellence: Engage and Interact with our guests creating a warm and friendly atmosphere. Monitor every aspect of guest service, leaving no room for compromise on our commitment to excellence
Front of House Management: Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas are meet to our brand standards
Property Maintenance and Appearance: Support the House Manager in addressing internal and external repairs and property defects. Work with the maintenance team to uphold the appearance of the garden, grounds, and overall Country House aesthetics to align with brand standards
Team Development & Culture: Given a significant portion of our staff live in, you will foster a culture of teamwork and harmony, recognising the crucial role it plays in the overall success of our house
Centralised Support: Leverage the support of our central HR team for recruitment, performance management, and conduct-related matters. Similarly, work with the central support operations team for the implementation and upkeep of all facets of H&S, purchasing, stock management control, and reporting

What we offer

33 Days Holiday pro rata inclusive of bank holidays
Pension Contributions
Volunteer Day
Group Life Assurance
Cinema Discounts
Online Shopping Discounts
Cycle to work Scheme
Discounted Gym Membership
Virtual GP
Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support

Fulltime

Country House Assistant Manager

Nestled within the breathtaking area of outstanding natural beauty, our Monk Con...

Location

United Kingdom , Coniston

Salary:

32086.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A commercial background in the Tourism or Hospitality industry
Exemplary customer service skills and excel as a team leader
Given the nature of our industry, flexibility is key. The role necessitates adaptability to varied working hours, particularly during evenings and weekends

Job Responsibility

Support the House Manager to deliver an exceptional standard of guest service
Engage and interact with guests creating a warm and friendly atmosphere
Monitor every aspect of guest service
Lead the front of house team
Ensure pristine conditions in all bedrooms and public areas
Support the House Manager in addressing internal and external repairs and property defects
Work with the maintenance team to uphold the appearance of the garden, grounds, and overall Country House aesthetics
Foster a culture of teamwork and harmony
Leverage the support of central Human Resources team for recruitment, performance management, and conduct-related matters
Work with the central support operations team for implementation and upkeep of Health and Safety, purchasing, stock management control, and reporting

What we offer

33 Days Holiday pro rata inclusive of bank holidays
Pension Contributions
Volunteer Day
Group Life Assurance
Cinema Discounts
Online Shopping Discounts
Cycle to work Scheme
Discounted Gym Membership
Virtual GP
Health & Wellbeing Support 24/7 Helplines with access to trained counsellors

Fulltime

Country House Assistant Manager

Nestled within the breathtaking area of outstanding natural beauty, our Monk Con...

Location

United Kingdom , Coniston, Cumbria

Salary:

32086.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A commercial background in the Tourism or Hospitality industry
Exemplary customer service skills and excel as a team leader
Flexibility to varied working hours, particularly during evenings and weekends

Job Responsibility

Support the House Manager to deliver an exceptional standard of guest service
Engage and interact with guests creating a warm and friendly atmosphere
Monitor every aspect of guest service
Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas
Support the House Manager in addressing internal and external repairs and property defects
Work with the maintenance team to uphold the appearance of the garden, grounds, and overall Country House aesthetics
Foster a culture of teamwork and harmony
Leverage the support of our central Human Resources team for recruitment, performance management, and conduct-related matters
Work with the central support operations team for the implementation and upkeep of all facets of Health and Safety, purchasing, stock management control, and reporting
Deputise for the House Manager covering Days off and Annual Leave

What we offer

Live in accommodation available inclusive of all bills
3 meals per day
Laundry
Free Wifi
33 Days Holiday pro rata inclusive of bank holidays
Pension Contributions
Volunteer Day
Group Life Assurance
Cinema Discounts
Online Shopping Discounts

Fulltime

Country House Assistant Manager

Nestled within the breathtaking area of outstanding natural beauty, our country ...

Location

United Kingdom , Whitby

Salary:

32086.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A commercial background in the Tourism or Hospitality industry
Exemplary customer service skills and excel as a team leader
Flexibility to varied working hours, particularly during evenings and weekends

Job Responsibility

Support the House Manager to deliver an exceptional standard of guest service
Engage and interact with guests creating a warm and friendly atmosphere
Monitor every aspect of guest service
Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas
Support the House Manager in addressing internal and external repairs and property defects
Work with the maintenance team to uphold the appearance of the garden, grounds, and overall Country House aesthetics
Foster a culture of teamwork and harmony
Leverage the support of our central Human Resources team for recruitment, performance management, and conduct-related matters
Work with the central support operations team for the implementation and upkeep of all facets of Health and Safety, purchasing, stock management control, and reporting
Deputise for the House Manager covering Days off and Annual Leave

What we offer

Live in accommodation available inclusive of all bills, 3 meals per day, Laundry & Free Wifi
33 Days Holiday pro rata inclusive of bank holidays
Pension Contributions
Volunteer Day
Group Life Assurance
Cinema Discounts
Online Shopping Discounts
Cycle to work Scheme
Discounted Gym Membership
Virtual GP

Fulltime

Country House Assistant Manager

Nestled within the breathtaking area of outstanding natural beauty, our Monk Con...

Location

United Kingdom , Coniston, Cumbria

Salary:

32086.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A commercial background in the Tourism or Hospitality industry
Exemplary customer service skills and excel as a team leader
Flexibility to varied working hours, particularly during evenings and weekends

Job Responsibility

Support the House Manager to deliver an exceptional standard of guest service
Engage and interact with guests creating a warm and friendly atmosphere
Monitor every aspect of guest service
Lead the front of house team
Ensure pristine conditions in all bedrooms and public areas
Support the House Manager in addressing internal and external repairs and property defects
Work with the maintenance team to uphold the appearance of the garden, grounds, and overall Country House aesthetics
Foster a culture of teamwork and harmony
Leverage the support of our central Human Resources team for recruitment, performance management, and conduct-related matters
Work with the central support operations team for the implementation and upkeep of all facets of Health and Safety, purchasing, stock management control, and reporting

What we offer

Live in accommodation available inclusive of all bills, 3 meals per day, Laundry & Free Wifi
33 Days Holiday pro rata inclusive of bank holidays
Pension Contributions
Volunteer Day
Group Life Assurance
Cinema Discounts
Online Shopping Discounts
Cycle to work Scheme
Discounted Gym Membership
Virtual GP

Fulltime

Resort Assistant Manager

The Resort Assistant Manager oversees the Front Desk operations and acts as the ...

Location

Thailand , Surat Thani

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must have existing work authorization to work in the country of Thailand
Proven experience in a similar role within a luxury hotel or resort
Excellent communication, problem-solving, and guest service skills and a strong team player
Excellent personal presentation and interpersonal skills
Proficiency in hotel management software and systems
Warmth, care and genuine enthusiasm when dealing with guests and internal customers
Commitment to upholding Four Seasons Service and Culture standards
Ability to handle multiple tasks and remain calm under pressure
Ability to function effectively in an unsupervised environment

Job Responsibility

Effectively communicates all details to relevant department of seamless execution. Prepare the welcome card and personalized amenities
Deliver a personalized, memorable and unique experience to the designated guests. Welcome and meet guests upon arrival and escort them to the villa as well as connect with guest during stay and upon departure
Assist guest in all inquiries in connection with resort services. Is fully knowledgeable of all resort facilities, operations hours, key contact personnel, in-house events, directions as well as fire, safety and emergency procedure
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Actively offer service beyond guest’s expectation and ensure a memorable and personalized stay
Resolve guest complaints and find opportunities to recognize and personalize the service experience for all guests
Handle multiple tasks (Reception, Cashier, Concierge and Operator). Assist the team and buggy driver during crunch time
The ability to quote and be familiar with room and rate availability for current and future dates
The ability to accept reservations, changes and cancellations in the absence of reservations staff
The ability to select and block rooms for arriving guests

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Assistant Housekeeping Manager

We are looking for a Passionate Leader to join our Team as Assistant Housekeepin...

Location

Portugal , Lisboa

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in housekeeping supervision or a senior housekeeping role within the hospitality industry
Strong leadership skills with the ability to motivate, support, and develop a diverse team
Excellent communication and organizational skills, with a positive, approachable, and professional attitude
Proven service experience, with the ability to remain calm and effective under pressure
Strong attention to detail and well-developed problem-solving skills
Ability to multitask, prioritize workload, and adapt to changing operational demands
Demonstrated ability to work collaboratively in a team environment and build effective working relationships
Proficiency in Microsoft Office and hospitality systems such as Opera, Salesforce, or similar platforms
Fluency in spoken and written Portuguese and English
Flexibility to work varied shifts, including mornings, evenings, weekends, and holidays

Job Responsibility

Assist in the daily supervision of the Housekeeping and Laundry teams, ensuring guest rooms, public areas, and back-of-house spaces consistently meet Four Seasons cleanliness and presentation standards
Support the Housekeeping Manager with team scheduling, recruitment, onboarding, training, performance evaluations, and disciplinary actions when required
Conduct regular inspections of guest rooms, corridors, and public areas to ensure quality, consistency, and brand standards are upheld
Oversee daily assignments to ensure productivity, quality benchmarks, and guest expectations are consistently met
Conduct daily briefing meetings to communicate key operational information, including arrivals, owner requirements, special requests, and operational challenges
Foster a positive, motivating, and inclusive work environment that encourages high performance and engagement
Address guest inquiries, requests, and complaints promptly and professionally, resolving issues with the highest level of hospitality
Ensure clear communication and follow-up on guest requests, special requirements, and operational issues
Coordinate closely with Front Office, Engineering, Valet, and off-site Laundry to ensure seamless daily operations
Maintain strong working relationships with outsourced cleaning partners, ensuring service levels, cleanliness standards, and contractual expectations are met

What we offer

Competitive compensation package
Statutory vacation allowance plus one additional day of paid leave
Outstanding training programs and career development opportunities, including enriching international taskforce opportunities
Employee travel program with complimentary stays at Four Seasons properties worldwide
Provision of employee uniforms
Complimentary meals at our much-loved Sabores Employee Restaurant
A birthday cake prepared especially for you by our renowned Pastry Team for you to celebrate with your loved ones
Comprehensive medical insurance, with the option to extend coverage to family members, plus access to an on-site doctor for preventive care
Exclusive retail, spa, and food & beverage discounts within the hotel
Access to a modern, fully equipped employee on-site gym

Fulltime

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Country House Assistant Manager

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