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Country House Assistant Manager

United Kingdom, Whitby 32086.00 GBP / Year · Job Posted April 06, 2026
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Job Description

Nestled within the breathtaking area of outstanding natural beauty, our country house proudly boasts 29 elegantly appointed bedrooms, providing a serene retreat for up to 48 guests embarking on guided or self-guided tour holidays. As the Country House Assistant Manager, your role revolves around supporting the House Manager to deliver an exceptional standard of guest service, ensuring every part of the house operates at the pinnacle of excellence.

Job Responsibility

  • Support the House Manager to deliver an exceptional standard of guest service
  • Engage and interact with guests creating a warm and friendly atmosphere
  • Monitor every aspect of guest service
  • Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas
  • Support the House Manager in addressing internal and external repairs and property defects
  • Work with the maintenance team to uphold the appearance of the garden, grounds, and overall Country House aesthetics
  • Foster a culture of teamwork and harmony
  • Leverage the support of our central Human Resources team for recruitment, performance management, and conduct-related matters
  • Work with the central support operations team for the implementation and upkeep of all facets of Health and Safety, purchasing, stock management control, and reporting
  • Deputise for the House Manager covering Days off and Annual Leave

Requirements

  • A commercial background in the Tourism or Hospitality industry
  • Exemplary customer service skills and excel as a team leader
  • Flexibility to varied working hours, particularly during evenings and weekends

What we offer

  • Live in accommodation available inclusive of all bills, 3 meals per day, Laundry & Free Wifi
  • 33 Days Holiday pro rata inclusive of bank holidays
  • Pension Contributions
  • Volunteer Day
  • Group Life Assurance
  • Cinema Discounts
  • Online Shopping Discounts
  • Cycle to work Scheme
  • Discounted Gym Membership
  • Virtual GP
  • Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support
  • Annual familiarization visit at any of our country houses for you and your family

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