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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Country House Assistant Manager

United Kingdom, Dolgellau Employment contract 32086.00 GBP / Year · Job Posted June 02, 2026
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Job Description

Dolserau Hall country house proudly boasts 21 elegantly appointed bedrooms, providing a serene retreat for up to 40 guests embarking on guided or self-guided tour holidays. As the Country House Assistant Manager, your role revolves around supporting the House Manager to deliver an exceptional standard of guest service, ensuring every part of the house operates at the pinnacle of excellence.

Job Responsibility

  • Guest Service Excellence: Engage and Interact with our guests creating a warm and friendly atmosphere. Monitor every aspect of guest service, leaving no room for compromise on our commitment to excellence
  • Front of House Management: Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas are meet to our brand standards
  • Property Maintenance and Appearance: Support the House Manager in addressing internal and external repairs and property defects. Work with the maintenance team to uphold the appearance of the garden, grounds, and overall Country House aesthetics to align with brand standards
  • Team Development & Culture: Given a significant portion of our staff live in, you will foster a culture of teamwork and harmony, recognising the crucial role it plays in the overall success of our house
  • Centralised Support: Leverage the support of our central HR team for recruitment, performance management, and conduct-related matters. Similarly, work with the central support operations team for the implementation and upkeep of all facets of H&S, purchasing, stock management control, and reporting

Requirements

  • A commercial background in the Tourism or Hospitality industry. We are keen to hear from Assistant Hotel Managers, Country House Assistant Managers or Assistant Hospitality Managers, who can showcase a track record of successful operational management within a hotel, country house, or similar establishment
  • Exemplary customer service skills and excel as a team leader
  • Given the nature of our industry, flexibility is key. The role necessitates adaptability to varied working hours, particularly during evenings and weekends

What we offer

  • 33 Days Holiday pro rata inclusive of bank holidays
  • Pension Contributions
  • Volunteer Day
  • Group Life Assurance
  • Cinema Discounts
  • Online Shopping Discounts
  • Cycle to work Scheme
  • Discounted Gym Membership
  • Virtual GP
  • Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support
  • Annual familiarization visit at any of our country houses for you and your family
  • Live in accommodation
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