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IKEA Logo IKEA · Logistics

Country Fulfilment Planning Leader

Switzerland, Spreitenbach Employment contract · Job Posted May 14, 2026
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Job Responsibility

  • Lead and be responsible for securing optimal, end-to-end fulfilment plan (operational, tactical, strategical) for all goods flows and services, its execution, scenarios and consequences, delivering to the strategies and goals within the country
  • Lead the work in close collaboration with units, country and group functions, supply chain partners to improve performance through leadership, development, and ways of working
  • Enable excellence in operations through leading fulfilment planning activities on all horizons of planning by gathering, analysing insights and trends, identifying risks and proposing actions to prevent them and providing accurate fulfilment plans
  • Lead assessment of current and planned fulfilment network capacities (all fulfilment units and services) and in collaboration with key partners identify solutions to secure agreed goals on availability and customer experience at the lowest possible cost
  • Translate strategies, global and country directions, growth plan into all dimensions needed within CFF to contribute to decision making process of securing resources, budgets, in-/divestments
  • Actively contribute to the network design and optimization of all planning and execution levels, and to provide functional managers with recommended actions to address identified network capacity imbalances
  • Contribute to development and innovation both for the country and total IKEA in close collaboration with country key partners and INGKA Group functions and initiatives, and to implement global ways of working and digital solutions

Requirements

  • Knowledge of supply chain and fulfilment planning, warehousing operations and service business leading to an excellent level of customer fulfilment
  • Understanding the customers’ needs, demands, and expectations on the market
  • Excellent knowledge of relevant digital solutions, tools and processes associated with the fulfilment planning (Excel, PowerBi, AI Assistants, etc.)
  • Collaborative mindset: strong in building relationships across the organisations and having influence and personal impact by using communication and negotiation skills
  • Good knowledge of stakeholder management: knowledge of how to identify and involve relevant stakeholders in a project, process, or question to make things happen
  • Good financial competence: knowledge about how internal and external financials impact the business of IKEA and an understanding of how to communicate this financial impact to different target groups
  • applying financial knowledge to achieve organisational goals and objectives
  • End-to-end orientation: ability to apply analytical process-oriented thinking, including planning and maintaining work processes
  • Good ability to navigate and lead in a complex, dynamic, and continuously evolving business environment

What we offer

  • 28 vacation days (based on a 100% workload)
  • 8 weeks paid parental leave for fathers
  • 20 weeks paid parental leave for mothers
  • Very attractive social benefits
  • 15% staff discount on your purchase - in every Swiss IKEA store
  • We pay up to 85% of a yearly travel ticket
  • Unlimited access to the LinkedIn learning platform
  • Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)
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