Country Food Operations Leader II Job at IKEA (Bengaluru)

Job Description

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the «Swedish Food market». We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

Job Responsibility

Coach and re-direct where necessary, the units to drive food operational excellence
Ensure that food operations are compliant with IKEA standards and local legal demands
Responsible for monitoring units in order to identify and optimize food operational needs and requirements
Contribute to food business financial results through monitoring the performance, identifying gaps and proposing and initiating improvements
Contribute insight and ideas to the market business plan as an integrated commercial partner
Responsible for developing and implementing common operational framework, standards, plans, WoW, tools and KPI’s to deliver to the business goals
Ensure correct operational process to secure food product availability, food stock management, food quality and to minimize food waste
Ensure up to date, appropriate and sustainable equipment and facilities
Contribute to the development of market specific range operational needs and requirements in line with IKEA range strategy, requirements and processes
Plan, conduct and follow-up operational performance review as well as act upon them
Train co-workers in new food production, serving techniques and tools as well as ways of working
Contribute with knowledge transfer and information sharing to, and between, the units
Act as a member of the food team and proactively contribute to food plan/output
Actively cooperate with all key stakeholders within commercial and beyond
Be an active player in working on sustainability within food
Be an active player in driving an open and sharing climate

Requirements

Formal qualifications in Sales, Business or Customer Management or equivalent
Minimum 10 years of experience working with food operations or similar and delivering results
Minimum 5 years of experience in leading and influencing coworkers
Experience of working with food in store logistic, or food production, or food meeting the customer, or food equipment and food sustainability
Experience from retail, preferably food sector
Experience in planning, driving output and measuring performance (business)

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Country Food Operations Leader II

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