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The Country Control Testing Utility (CTU) is responsible for assessing the adequacy of Controls and Monitoring and Testing Tools that are designed and executed by in-country Business and Functions. The Country Controls Assessor will report to the Country Controls Assessment and Testing Team Lead, within the COO’s Central Controls Capabilities organization, in Zurich. It is an execution-oriented position that is responsible for operational controls, performance assessment, and assurance for in-country controls as well as monitoring and testing tools. This includes the execution of control and monitoring and testing tool assessment processes, results reporting, and insight sharing related to the above scope of controls assessment activities. The role is focused on in-country controls testing activities but will also support the Global Assessment and Testing Team with testing and monitoring activities. Coverage may vary from time to time to meet internal and external deliverables across the Assessment and Testing team. The Country Controls Assessor will be part of a team of five controls assessment professionals who will be responsible for executing the above responsibilities, with breadth and depth on control assessment planning and execution. They will be accountable for controls testing results and advice regarding control design and remediation. As part of this, the role requires the identification of control assessments for escalation to senior management, inputs to process enhancements, technical strategy, and work plans. The position closely follows the latest trends in control design and assurance and requires strong knowledge of appropriate and effective control design and adapts them for application within their own job and covered businesses. Strong communication and diplomacy skills are required to guide, influence, and convince others, particularly with respect to providing feedback on the adequacy and effectiveness of controls and any remedial actions required as part of controls assessments. The role will require engagement with senior managers at SVP and Director level.
Job Responsibility:
Executes Control Design Assessments (CDAs) for controls operated across Businesses/Functions in line with the applicable Policies, Procedures and Standards
Executes Monitoring and Testing Design Assessments (MTDAs) to assess the adequacy of monitoring and testing tools, in line with applicable Policies, Procedures and Standards
Handles exception communications by confirming proposed outliers and reviewing them with control/control execution leaders from the covered Business/Function
Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing
Supports the adoption of the new MCA Standards and Procedures and the build out of the central controls testing capability
Take responsibility for their own book of work and prioritizes potentially competing deliverables
Supports training of testers on processes, systems, and execution of control assessment activities, which may include cross-training staff across the Country Control Assessment & Testing Team
Maintains relationships and drives accountability with partners, peers, and other stakeholders to drive control assessment and testing's success in support of the business's strategy
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Supports other relevant work efforts of the department where needed and as directed by their manager
Requirements:
7 - 10 years of relevant work experience in the Risk & Control domain, with experience in internal controls testing and monitoring and quality checks
Advanced knowledge and experience in controls design, execution, and/or control testing
Experience of Financial Services products and services and distribution channels
Excellent understanding of MCA (Managers Control Assessment) or equivalent risk and control frameworks and processes at peer firms
Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
Strong communication, written, and presentation skills
Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration
Independent thinker and able to perform a credible challenge of Businesses/Functions
Ability to work independently and effectively on virtual teams, including across different geographies and time zones preferred