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Country Controls Assessment and Testing Team Lead

Taiwan, Taipei · Job Posted March 22, 2026
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Job Description

The Country Control Testing Utility (CTU) is responsible for assessing the adequacy of Controls and Monitoring and Testing Tools that are designed and executed by in-country Businesses and Functions. The Country Controls Assessment and Testing Team Lead reports to the Lead of Country and Banking & International (B&I) CTU, based in London, within the COO’s Central Controls Capabilities organization and matrix reports to the International Business Execution Director in Taiwan. It is a strategic and execution-oriented management position that is accountable for operational controls performance assessment and assurance for in-country controls and associated monitoring and testing tools, including the design and execution of control assessment processes, results reporting, and insight sharing related to the above scope of controls assurance activities. The role is focused on in-country controls testing activities across Businesses and Functions but will also support the Global Assessment and Testing Team with testing and monitoring activities. The Country Controls Assessment and Testing Team Lead leads and directs a team of three controls testing professionals.

Job Responsibility

  • Support CTU by leading a team responsible for assessing control design, designing control testing and monitoring tools, developing control assessment procedures, ensuring control assessment transitions, dispositioning exceptions, and developing insights for in-country controls
  • Carry key responsibility for defining the work plan and resolving escalations
  • Oversee and perform decision-making of Control Design Assessments (CDAs), Monitoring and Testing Design Assessments (MTDAs) and testing activity
  • Develop and drive quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control assessments
  • Accountability for the adequacy and effectiveness of CDA, OEM and OET Execution
  • Handle control assessment interactions with senior managers at Director or Managing Director levels
  • Maintain relationships and drive accountability with partners and stakeholders to drive control assessment success
  • Represent/ provide input into control testing in senior meetings as needed
  • Work with colleagues in other areas of Risk Management, Compliance/Control, and the Businesses / Functions to assure appropriate management of risks
  • Oversee the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for detecting unmitigated risks
  • Approve assessment procedures in Confluence
  • Maintain resource forecast for own team
  • Support team members on topics ranging from testing design and execution to performance management
  • Help drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control testing
  • Set ambitious and measurable control testing goals for self and Team
  • Appropriately assess risk when business decisions are made
  • Support other relevant work efforts of department where needed
  • Proactively foster a strong culture of risk and control awareness

Requirements

  • Experience managing risk in a first line role or experience in a second- or third-line assurance or testing role
  • Good understanding and experience of Financial Services products and service and distribution channels
  • Subject matter expert on controls design, execution, and/or control testing
  • Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
  • Effective communication, written and presentation skills
  • Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration
  • Demonstrated analytical ability
  • Independent thinker and able to provide value-adding credible challenge to Businesses/Functions
  • Proficient in developing new ideas to mitigate risk and improve current processes
  • Prioritizes high impact potential problems effectively
  • Well-versed in reviewing the dimensions of risk
  • Demonstrates Leadership skills with an understanding and appreciation for diverse backgrounds
  • Ability to balance strategic priorities with tactical actions
  • Excellent communication skills required to negotiate internally, often at a senior level
  • Able to work effectively virtually, including across different geographies and time zones preferred
  • Experience of human-centered control design is an advantage
  • University degree preferred

Nice to have

Experience of human-centered control design is an advantage

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