Country Continuous Improvement Leader

• Identifying and prioritising key improvement areas with country business owners and management, aligning with the overall country roadmap and organisational goals
• Driving and empowering the implementation of Lean ways of working across units and Service Office to boost productivity, quality, efficiency, reduce waste, and increase co-worker engagement and customer value
• Supporting business owners in developing, implementing, and maintaining standardised processes across units to drive efficiency, quality, and continuous improvement
• Inspiring co-workers to adopt a strong everyday waste elimination mindset, and train leaders and end-users in Lean principles, methods, and tools
• Acting as the primary ambassador and go-to person for continuous improvement and Lean thinking across the country, coaching and challenging leaders and managers through change processes and in their daily operations
• Contributing to the global development of the Lean ways of working initiative, framework, and concept by participating in the Lean network and sharing learnings and challenges with colleagues

• Proven experience in applying continuous improvement methodologies in operations
• Strong problem-solving skills, coupled with expertise in data analysis and fact-based decision-making
• Experience leveraging AI and automation to speed up organisational processes will be highly regarded
• Demonstrated training, facilitation, mentoring, and coaching skills
• Experience within a global organisation, leading in a complex business environment that includes both physical and digital operations and development

Experience leveraging AI and automation to speed up organisational processes will be highly regarded