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Randstad Logo Randstad · Customer Service

Counter Sales Representative

Canada, Saint-Bruno-de-Montarville Employment contract 24.00 - 25.00 CAD / Hour · Job Posted May 14, 2026
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Job Description

Our client, a leader in the HVAC industry, is looking for a Counter Sales Representative to join their dynamic team. In this role based in Saint-Bruno-de-Montarville, you will be at the heart of the action, combining specialized customer service and administrative support in a modern, high-end work environment. If you are looking for a Counter Sales position in Saint-Bruno-de-Montarville where your eagerness to learn will be rewarded with comprehensive training, this opportunity is for you!

Job Responsibility

  • Technical Analysis: Review quotes and technical blueprints to accurately identify required replacement parts
  • Data & Order Management: Ensure precise data entry and rigorous order management within the SAP Business One system
  • Communication: Manage email correspondence and handle incoming calls from customers and partner branches
  • Team Collaboration: Work closely with the technical team to provide excellence in customer service.

Requirements

  • A Diploma of Vocational Studies (DEP) in Electricity, Electromechanics, or Electronics, OR 2 to 3 years of experience in a technical customer service role
  • Ability to read basic technical information and a high level of proficiency with IT tools (Excel, ERP)
  • A good level of English is required to communicate with suppliers and branches outside of Quebec
  • You are a proactive individual, known for your 'thirst for learning' and strong team spirit.

What we offer

  • Competitive salary: Between $24 and $25 per hour, depending on experience
  • Permanent, full-time position: 40 hours per week with a stable daytime schedule
  • Paid Holiday Break: Two weeks of paid leave between Christmas and New Year’s Day (two out of every three years)
  • Personal Leave: Four paid sick/personal days per year
  • Gradual and structured training on products and internal systems.
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