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Counter Sales Representative

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Randstad

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Location:
Canada , Markham

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Category:
Sales

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Contract Type:
Not provided

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Salary:

50000.00 - 60000.00 CAD / Year
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Job Description:

As a Counter Sales Representative in Markham, you will be the face of our client’s business. This isn't just a desk job; it is a dynamic role where your ability to multitask and provide solutions will directly impact the success of the branch. In this Counter Sales Representative position, you will join a close-knit team at one of the region's most profitable branches. You will be responsible for managing the end-to-end customer experience, from initial inquiry to final order pickup. The Markham branch operates in a high-pressure, competitive market where speed and accuracy are everything.

Job Responsibility:

  • Directly service customers via phone, email, and in-person at the counter on a daily basis
  • Process orders, inquiries, and detailed quotations with a focus on accuracy and speed as well as upselling high-margin consumables
  • Actively manage the warehouse component of the role, including picking orders, cutting wire, and putting away stock
  • Utilize the AS400 ERP and Microsoft Dynamics CRM systems to maintain accurate customer records and inventory data
  • Assist customers with e-commerce inquiries and navigating digital product catalogs
  • Maintain a clean and organized counter and warehouse area to ensure safety and efficiency

Requirements:

  • Approximately 2 years of experience in a customer-facing or retail sales role
  • Strong multitasking abilities to juggle phone calls, emails, and walk-in customers simultaneously
  • Competitive "winning" attitude with a drive to see orders through to completion
  • Proactive problem-solving skills with a "customer-solution" mindset
  • Excellent communication and interpersonal skills to build long-term relationships
  • Physical stamina to work in a warehouse environment, including lifting and cutting heavy wire
  • Proficiency in basic computer systems
  • Willingness to work on-site in Markham (Monday to Friday, 7:00 AM – 4:30 PM shift rotations)

Nice to have:

  • Electrical industry experience
  • Experience with AS400 or Microsoft Dynamics
What we offer:
  • Potential bonus of up to 10% based on branch performance
  • Comprehensive benefits package where you can choose the level of coverage that fits your lifestyle
  • Pension plan eligibility after one year of employment
  • 3 weeks of vacation annually plus sick days
  • Monthly branch incentives, promos, and prizes (e.g., sports tickets and signed jerseys)
  • Structured onboarding and training program to ensure your success
  • Career growth opportunities

Additional Information:

Job Posted:
April 11, 2026

Expiration:
May 28, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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