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Counter Sales Representative

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Randstad

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Location:
Canada , Vaughan

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

50000.00 - 60000.00 CAD / Year
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Job Description:

As a Counter Sales Representative in Vaughan, you will be the face of our client’s business. This isn't just a desk job; it is a dynamic role where your ability to multitask and provide solutions will directly impact the success of the branch. Whether you have years of experience in the electrical/industrial industry or are a customer service superstar looking for a career change, we want to hear from you. Our recruiters are experts in the customer care and sales fields and are ready to help you navigate your next career move.

Job Responsibility:

  • Directly service customers via phone, email, and in-person at the counter on a daily basis
  • Process orders, inquiries, and detailed quotations with a focus on accuracy and speed as well as upselling high-margin consumables
  • Actively manage the warehouse component of the role, including picking orders, cutting wire, and putting away stock
  • Utilize the AS400 ERP and Microsoft Dynamics CRM systems to maintain accurate customer records and inventory data
  • Assist customers with e-commerce inquiries and navigating digital product catalogs
  • Maintain a clean and organized counter and warehouse area to ensure safety and efficiency

Requirements:

  • Approximately 2 years of experience in a customer-facing or retail sales role
  • Strong multitasking abilities to juggle phone calls, emails, and walk-in customers simultaneously
  • Competitive 'winning' attitude with a drive to see orders through to completion
  • Proactive problem-solving skills with a 'customer-solution' mindset
  • Excellent communication and interpersonal skills to build long-term relationships
  • Physical stamina to work in a warehouse environment, including lifting and cutting heavy wire
  • Proficiency in basic computer systems
  • Willingness to work on-site in Vaughan (Monday to Friday, 7:00 AM – 4:30 PM shift rotations)

Nice to have:

  • Electrical industry experience is a huge asset
  • Experience with AS400 or Microsoft Dynamics is a significant asset
What we offer:
  • Competitive salary range of $50,000 to $60,000 (depending on experience)
  • Potential bonus of up to 10% based on branch performance
  • Comprehensive benefits package where you can choose the level of coverage that fits your lifestyle
  • Pension plan eligibility after one year of employment
  • 3 weeks of vacation annually plus sick days
  • Monthly branch incentives, promos, and prizes (e.g., sports tickets and signed jerseys)
  • Structured onboarding and training program to ensure your success
  • Career growth opportunities

Additional Information:

Job Posted:
April 11, 2026

Expiration:
May 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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