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Counter Sales/Parts Associate

United States, Ames · Job Posted July 04, 2026
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Job Description

Are you someone who thrives in a fast-paced environment and loves to provide outstanding customer service while keeping things organized? Imagine a role where you can flex both your service mindset and keen eye for details. As a Full-Time Counter Sales/Parts Associate at QC Supply in Ames, IA, you'll be right in the heart of the action, providing excellent customer service and sales support, as well as ensuring that everything is in its rightful place and ready for shipment.

Job Responsibility

  • Work with QC Supply retail customers, both in-store and over the phone, to understand their needs
  • Recommend to customers the best parts and equipment available with which their needs can be addressed
  • Educate new customers on new products and special promotions as well as promote QC Supply products
  • Properly operate office equipment, handle payment transactions, and efficiently utilize computer operating systems
  • Assist with inventory management, including shelving products and performing cycle counts
  • Maintain the inventory levels to assure that there are adequate quantities on hand of all stock
  • Work with the warehouse and ensure that all materials leaving or entering the warehouse are properly accounted for
  • Always keep parts counter and showroom neat and clean
  • Demonstrate a willingness to perform any daily task as assigned

Requirements

  • High School Diploma or Equivalent
  • Ability to read and understand English
  • Ability to function in a fast-paced customer driven environment
  • Ability to lift up to 50 pounds unassisted

Nice to have

  • Knowledge in the agriculture industry
  • Previous customer service experience is strongly preferred
  • Familiar with Microsoft Office products
  • Ability to identify and resolve problems in a timely manner
  • Ability to multitask, prioritize and manage time effectively

What we offer

  • Medical, Dental, Vision, Life, Critical Illness, Accident and Group Legal Insurance
  • Flex Spending Account
  • Health Savings Account
  • paid holidays
  • paid time off (PTO)
  • 401k match

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