Counter Sales Assistant Jobs

Counter Sales Assistant

CRS Building Supplies

Location:
United Kingdom, Redruth

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join our team at RGB, a respected independent builder’s merchant serving the Southwest since 1850. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England. We are seeking a dedicated Counter Sales Assistant to join our team in our Redruth Branch. This role offers an exciting opportunity for individuals with a passion for customer service and sales in a trade counter environment.

Job Responsibility:

Provide outstanding customer service to maximise sales and margin
Fulfill customer orders accurately and efficiently
Assist in loading delivery vehicles and handle suppliers' deliveries
Offer product advice and guidance to customers
Utilize up-selling techniques to maximize sales opportunities
Maintain cleanliness and organization of sales and storage areas
Handle customer complaints promptly and professionally
Operate plant machinery safely and efficiently

Requirements:

Good building product knowledge gained within the building industry or builders’ merchant experience (Preferred)
Good Customer Service
The ability to build and maintain relationships with different types of customer
Comfortable operating a computer based sales processing system (full training will be given)
Good telephone manner
Friendly, articulate, customer focused
Must be proactive in their approach towards sales and a good communicator

What we offer:

Competitive salary with overtime opportunities
Pension scheme and paid holidays
Supportive team and positive work environment
Career development and training
Staff discount on building materials
Bonuses
Employee assistance programme
Perks membership with exclusive discounts and benefits

Additional Information:

Job Posted:
December 08, 2025

Expiration:
December 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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