Counter Manager

• Drive and exceed counter sales goals
• Foster an engaging sales environment emphasizing exceptional fan experiences
• Train, coach, and inspire Part-Time Sales Associates and Part-Time Sales Leads
• Regularly assess associate performance
• Prepare effective weekly schedules
• Oversee inventory management
• Ensure impeccable presentation of Pandora jewelry
• Maintain strict adherence to all Pandora and Macy’s operational, security, POS, and loss prevention policies
• Efficiently manage weekly scheduling
• Actively support the District Sales Manager (DSM) with hiring needs
• Participate in interviewing and onboarding processes

• Minimum of 3 years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in a fast-paced retail environment, ideally within fashion, luxury, or jewelry retail
• Developed communication skills both written and verbal
• Business acumen and analytical thinking
• Skilled in recruiting, retaining, and developing exceptional teams
• Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems
• At least 18 years or older and can provide proof of identity and eligibility to work
• Flexible work schedule that includes nights, weekends, and holidays
• Can include standing for extended periods
• Familiarity with Macy’s or department store retail environment preferred but not required

Familiarity with Macy’s or department store retail environment

• Robust compensation package including base + bonus’s
• 401K plan
• Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D
• Anniversary gift cards and product discounts
• Learning and development programs
• Continuous feedback
• LinkedIn learning
• Tuition reimbursement