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Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special. From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager's day is filled with helping their people feel confident and beautiful in their own skin.
Job Responsibility:
Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
Build great relationships with customers and colleagues
Provide personalised consultations and skin services
Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
Complete our award-winning 12-month Skin School development programme
Make sure your counter is beautifully presented to showcase the range of Liz Earle products
Be an ambassador for the Liz Earle brand
Requirements:
A passion for skincare and a love of Liz Earle
Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
The ability to work with business plans, achieve sales targets and review individual and team performance
Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
Nice to have:
Experience using skincare and beauty products with customers
What we offer:
Liz Earle Employee discount of up to 75%
Store discount
Quarterly Liz Earle Goody Box
Discretionary team bonus scheme
Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
Generous holiday entitlement that increases with length of service
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