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Counter Fraud Manager

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Butler Rose

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Location:
United Kingdom , London

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Category:
Finance

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Contract Type:
Not provided

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Salary:

32.64 GBP / Hour
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Job Description:

The role provides critical assurance to senior leadership, the Board and external regulators, ensuring the organisation maintains robust governance, compliance and financial crime prevention across all operations, employees and agents. The successful candidate will lead the Counter Fraud Team, develop and implement the organisation's fraud prevention and detection strategy, direct investigations, strengthen internal controls, and collaborate with key stakeholders and enforcement bodies.

Job Responsibility:

  • Lead and manage the Counter Fraud Team to effectively detect, prevent and respond to all types of fraud
  • Drive proactive fraud prevention strategies and collaborate with internal teams and external agencies to recover assets, pursue unlawful gains and support prosecution where appropriate
  • Develop and implement policies, procedures and training to strengthen financial crime prevention and compliance across the organisation
  • Ensure full compliance with counter-fraud and AML requirements across employees, agents and partners, providing assurance to senior leadership and the Board
  • Develop strategic fraud prevention and detection frameworks addressing online fraud, contractor fraud, money laundering and other financial crime threats
  • Lead and oversee fraud investigations and risk assessments, working with internal teams, external partners, police forces and the CPS
  • Train, advise and support staff and agents on recognising and investigating financial crime, ensuring timely and effective case progression
  • Support the organisation's MLRO and MLCO with AML compliance, risk assessments and liaison with the NCA and other authorities
  • Act as the named responsible officer for whistleblowing activity, managing confidential reports, conducting investigations and advising senior governance committees
  • Prepare witness statements and attend civil or criminal court hearings as required
  • Maintain up-to-date knowledge of fraud legislation and national developments, ensuring best practice is adopted
  • Manage case databases, ensuring accurate and effective recording, reporting and identification of areas for improvement

Requirements:

  • Strong customer-focused approach with the ability to balance fraud risk with a positive customer experience
  • Housing qualification or equivalent experience in housing management
  • Professional accreditations: ACFS or PinS, plus ICA AML Officer Certification or equivalent
  • In-depth knowledge of fraud, risk and investigative legislation, including: Proceeds of Crime Act 2002, Terrorism Act 2000, Prevention of Social Housing Fraud Act 2013, Fraud Act 2006, Social Security Acts 1992 & 1997, Theft Act 1968, Money Laundering Regulations 2017/2019, and related frameworks
  • Minimum 5 years' experience in Fraud and Risk Management, including leading investigative or enforcement teams
  • Skilled in conducting complex investigations, interviewing witnesses and suspects (PACE-compliant), securing evidence, and attending court
  • Ability to interpret and explain complex legislation confidently to stakeholders
  • Strong analytical skills with advanced IT proficiency, including Microsoft Office and the ability to identify weaknesses in PSP platforms
  • Highly motivated, proactive, and able to work both independently and collaboratively
  • Excellent communication skills with the ability to engage stakeholders at all levels
  • Ability to handle confidential and sensitive information with the utmost discretion

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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