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Counter Assistant

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360 Resourcing Solutions

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Location:
United Kingdom , Coleraine

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

10.85 - 13.00 GBP / Hour
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Job Description:

We are looking for a friendly and reliable Counter Assistant to join our team. As the first point of contact for our customers, you will greet them, take orders, process payments, and ensure they have a positive experience. You will also maintain a clean, organized, and well-stocked counter area.

Job Responsibility:

  • Greet customers warmly, take food/drink orders accurately, and handle inquiries or complaints with a positive attitude
  • Prepare or serve food/drinks and package takeaways quickly to maximize sales and service flow
  • Operate the till/POS system, handling cash, credit cards, and providing accurate change and receipts
  • Maintain high standards of hygiene and cleanliness at the counter, serving areas, and tables
  • Replenish stock, restock self-serve stations, and follow food rotation practices
  • Collaborate with kitchen and front of house staff to ensure smooth service, particularly during busy periods

Requirements:

  • Excellent communication and active listening skills
  • Friendly, polite, and professional demeanour
  • Ability to work in a fast-paced environment and remain calm under pressure
  • Basic numeracy skills for cash handling and POS usage
  • Flexibility to work shifts, including weekends
  • Previous experience in retail or food service is preferred but not essential
  • Ability to stand for extended periods
  • Right to work in the UK
What we offer:
  • A supportive and welcoming team environment
  • 50% staff card to use on shift and with friends & family
  • Unlimited free hot drinks on shift
  • Free cake on your birthday
  • Company pension
  • Length of service recognition
  • Opportunities to grow your career

Additional Information:

Job Posted:
May 16, 2026

Work Type:
On-site work
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